Technical Authority Expert @ Cradlepoint

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Technical Authority Expert

Cradlepoint
4 - 7 years
Noida, Gurugram
3 days ago
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Job Description

Join our Team

About this opportunity:

We are currently seeking a talented and dedicated individual to join our Ericsson team as a Technical Authority Expert. This critical role belongs to our Managed Services department, directly contributing to our ongoing Ericsson Operations Engine projects. You will be at the forefront of tech-driven change, offering your specialist knowledge to guide the entire lifecycle of our projects. Whether we are in the Create, Sustain, or Evolve stages, your expertise will pave the way forward in your domain.

What you will do:

- Develop, maintain, and enhance automation-based solutions, conducting in-depth troubleshooting as necessary.

- Drive recovery processes improvement.

- Offer your technical expertise to our domain support and automated operations team.

- Aid our automation and analytics team with your detailed domain knowledge.

- Construct and polish automated Service Delivery methodologies.

- Analyze trends to preemptively identify potential service disruptions, enabling swift restoration and repair.

The skills you bring:

- Ericsson Operations Engine - Mode Of Operations.

- Overall understanding of Automation?.

- Troubleshooting skills.

- Network Performance.

- E2E Customer Experience.

- Network Virtualization.

- Problem management.

- Telecom Domain.

- Ericsson Customer Experience Assurance (CEA) Competence.

- Incident management.

- MS TOP.

- Customer Experience Improvement.

- Service Request Fulfilment (OMS).

- System Administration.

- Data Security.

Why join Ericsson?

What happens once you apply?

Primary country and city: India (IN) || Noida

Req ID: 767976

Job Classification

Industry: Software Product
Functional Area / Department: Engineering - Hardware & Networks
Role Category: IT Network
Role: Network (Support) Engineer
Employement Type: Full time

Contact Details:

Company: Cradlepoint
Location(s): Noida, Gurugram

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Keyskills: Automation Assurance Managed services data security Problem management Incident management Troubleshooting Virtualization Analytics System administration

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Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

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Cradlepoint

We enable the freedom to securely connect people, places, and things that drive more experiences, new ways to work, and better business results anywhere. We are a pioneer in advanced 4G and 5G routers and adapters for Wireless WAN controlled through Cradlepoint NetCloud and offer a range of solut...

Technical Authority Expert @ Cradlepoint

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