International Non Voice Process @ Obtenir Solutions

Job Description

Company: Client of Obtenir Solutions
Location: Hyderabad 
Experience: 0 to 3 Years
Employment Type: Full-Time
Shift: Night Shift (US/UK Time Zone)

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Job Overview:

We are looking for enthusiastic and detail-oriented individuals to join our International Non-Voice Process team. As a Non-Voice Executive at Obtenir Solutions, you will handle international customer queries via email, chat, or ticketing tools ensuring excellent service delivery without voice interaction.

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Key Responsibilities:

• Respond promptly to customer queries via email and chat.

• Handle international clients with professionalism and empathy.

• Resolve issues and provide accurate information as per process guidelines.

• Maintain data accuracy and ensure proper documentation.

• Meet quality standards and productivity targets.

• Collaborate with team members to improve the overall customer experience.

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Skills & Requirements:

• Excellent written communication skills in English.

• Typing speed of 30+ WPM with good accuracy.

• Ability to work in night shifts (mandatory).

• Familiarity with computers and MS Office tools.

• Quick learner with attention to detail.

• Prior experience in a BPO/Non-Voice process is an advantage (freshers can apply too).

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Perks & Benefits:

• Competitive salary with performance-based incentives.

• 5-day working week with fixed weekend offs (if applicable).

• Friendly and professional work environment.

• Training and growth opportunities within the company.

 

Thanks & Regards 

Bhoomika 

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Keyskills:   international bpo care email voice process chat international call center customer support graduate freshers