Experienced Cabin Crew - Mumbai, India
- Flowsure Service
- 2 to 6 Yrs
- Maharashtra
- 4 days ago
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Job Description
- As an Experienced Cabin Crew member at Air Arabia PJSC (G9) in Mumbai, India, your primary role is to serve as the airline's ambassador, aiming to foster customer loyalty and uphold a positive corporate image. Throughout the flight cycle, your focus will be on delivering exceptional customer service to passengers while ensuring their safety and comfort. Your responsibilities will include attending pre-flight briefings to familiarize yourself with flight details, roles, security protocols, and boarding procedures. You will be required to instruct passengers on safety procedures, identify potential security risks, and administer first aid when necessary. Promptly reporting any irregularities or malfunctions to the Cabin Supervisor, Flight Crew, and Captain is crucial. Welcoming passengers, assisting with boarding formalities, and addressing individual needs and requests will be key aspects of providing excellent customer service. You will also be responsible for promoting on-board services and products to maximize revenue and support the Charity Cloud program. Prior to take-off, you will conduct pre-flight checks to ensure all necessary supplies and equipment are on board. Additionally, you will oversee the cleanliness of the aircraft cabin during transit and assist with re-catering and duty-free services. Post-flight, you will provide feedback on the flight experience, assist with passenger conduct, and ensure a smooth handover of the cabin to ground staff. To qualify for this role, you must meet certain requirements such as minimum height and weight standards, clear skin without visible tattoos, and the ability to swim with aid if needed. Academic qualifications equivalent to a Diploma or Higher Secondary Certificate, proficiency in English (both written and spoken), and previous cabin crew experience are essential. Training in first aid, safety procedures, and proficiency in Microsoft Office will be beneficial. Your ability to work in a shift pattern, adapt to changing schedules, and meet established KPIs will be crucial for success in this role. Maintaining professionalism, safety knowledge, and contributing to team efforts are key expectations. Regular attendance at trainings, workshops, and maintaining a valid cabin crew license are important aspects of the job. If you are a proactive, customer-oriented individual with a passion for delivering exceptional service in a dynamic environment, we encourage you to apply for this position and be a part of our dedicated team at Air Arabia PJSC.,
Employement Category:
Employement Type: Full timeIndustry: OthersRole Category: Not SpecifiedFunctional Area: Not SpecifiedRole/Responsibilies: Experienced Cabin Crew - Mumbai, IndiaContact Details:
Company: Air ArabiaLocation(s): Maharashtra+ View Contact
Keyskills: Customer Service First Aid Reports Teamwork Emergency Procedures Microsoft Office Safety Procedures
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