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Customer Service Representative @ Arohan Financial

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 Customer Service Representative

Job Description

    You will be joining Arohan Financial Services Limited, a part of The Aavishkaar Group, as a Customer Service Representative. Arohan is a leading NBFC MFI in India with high ratings and certifications. The organization's mission is to empower underserved households and small businesses through sustainable financial services, with a target of impacting 28 million lives by 2028. Arohan is known for being a Great Place to Work and is dedicated to fostering a positive and inclusive work environment for all its employees. In this full-time on-site role based in Durgapur, your primary responsibility will involve handling customer inquiries, resolving issues, ensuring customer satisfaction, and providing a seamless customer experience on a day-to-day basis. To excel in this role, you will need to possess strong customer service, customer support, and customer experience skills. Effective communication and interpersonal abilities are essential, along with the capacity to multitask and efficiently solve problems. Prior experience in customer service roles will be beneficial, and knowledge of the financial services industry would be advantageous. A Bachelor's degree in Business Administration or a related field is preferred for this position.,

Employement Category:

Employement Type: Full time
Industry: BFSI
Role Category: Not Specified
Functional Area: Not Specified
Role/Responsibilies: Customer Service Representative

Contact Details:

Company: Arohan Financial
Location(s): Durgapur,

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Keyskills:   Customer Service Representatives Customer Support Customer Experience Customer Satisfaction Customer Service Interpersonal skills Problemsolving

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Arohan Financial

Arohan Financial Services Ltd. Established in 2006 in Kolkata, Arohan Financial Services Limited, part of the Aavishkaar-Intellecap Group is eastern India's largest NBFC MFI and catering to the MSME segment, operating since 2015. It offers Unsecured Business loans