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Agency Support Representative @ Entrata India

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Entrata India  Agency Support Representative

Job Description

If you excel at providing a well-rounded customer experience, are a highly-motivated customer service professional, a fast worker, and a great team player, you might be just the person were looking for! Entratas Insurance department is seeking an Agency Support Representative to join our Insurance team! You will provide data verification to Entratas clients, provide basic written support to policyholders, and assist with other non-customer-facing tasks..
Responsibilities will include
    • Answering emails from existing and prospective policy holders, providing world class customer service.
    • Maintain regular and punctual attendance and shift adherence
    • Maintain accuracy of paperwork in regards to existing policies (updating notes and other transactional records) and assist with billing procedures
    • Verifying Insurance Coverage from 3rd party providers
    • Providing feedback to members of management to better the product offerings
Minimum Qualifications
    • 6+ months customer service experience
    • Excellent customer service mentality
    • Above-average interpersonal skills
    • Above average mastery of the English language (written and spoken)
    • Basic Computer skills
    • Self-motivated with desire to succeed and grow
    • Ability to manage your workload autonomously or with team collaboration

Job Classification

Industry: Software Product
Functional Area / Department: Sales & Business Development
Role Category: Sales Support & Operations
Role: Customer Engagement
Employement Type: Full time

Contact Details:

Company: Entrata India
Location(s): Pune

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Keyskills:   customer service english language computer skills customer experience property management data analysis data management backend operations pivot table data verification vlookup data collection data entry operation data cleansing mis data entry

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Entrata India

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