Cluster Head @ Meesho

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Cluster Head

Meesho
3 - 5 years
Delhi, NCR
12 days ago
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Job Description

About the Role

As Cluster Head FM, youll own the onboarding and training of partners. Youll also drive key operational metrics by regularly visiting their facilities in different cities in your area. Youll take complete ownership of processes allotted to you and work with various stakeholders to achieve team goals. Youll continuously work towards identifying gaps and providing recommendations for improving our processes.

What you will do

Own the onboarding and training of new partners for First Mile operations
Identify and onboard new partners onto the network on an ongoing basis
Track and own the performance of different partners in your cluster
Visit facilities to conduct audits and solve operational gaps
Ensure compliance with operational processes
Own and drive key operational metrics end to end and achieve performance targets

What you will need

Graduate or Post Graduate degree in any discipline
3-5 years of work experience in the e-commerce logistics domain
Experience in partner onboarding and training in the First Mile and sorting operations
Experience in control tower and field operations will be a plus

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Operations
Role: Assistant Manager
Employement Type: Full time

Contact Details:

Company: Meesho
Location(s): Delhi, NCR

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Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

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Meesho

Meesho Meesho is building a disruptive social distribution channel via social sellers selling on WhatsApp, Facebook and other social channels. Meesho has so far enabled 10,00,000+ social sellers across 500+ towns to start and grow their online business, with tools around sourcing, logistics and ...

Cluster Head @ Meesho

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Cluster Head

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