GCP Support Engineer @ Uplers

Job Description

Role Summary

We are seeking a proactive and detail-oriented Data Support Engineer- to monitor production processes, manage incident tickets, and ensure seamless operations in our data platforms. The ideal candidate will have experience in Google Cloud Platform (GCP), Airflow, Python and SQL with a strong focus on enabling developer productivity and maintaining system reliability.

Key Responsibilities:

Production Monitoring:

Monitor and ensure the smooth execution of production data pipelines and workflows.

Identify and promptly address anomalies or failures in the production environment.

Perform first-level investigation for issues, leveraging logs and monitoring tools.

Incident Management:

Create and manage tickets for identified production issues, ensuring accurate documentation of details and impact analysis.

Assign tickets to the appropriate development teams and follow up to ensure timely resolution.

Communication of incidents within the Data Team.

Platform Support:

Participate in daily standup and team meetings and contribute to platform improvement initiatives.

Contribute to enhancing the platform to streamline development workflows and improve system usability.

Required Skills:

Bachelors degree with Minimum 1 year of experience working in supporting the production pipelines.

Proficiency in SQL for debugging tasks.

Familiarity with incident management tools like JIRA.

Strong communication skills to interact with cross-functional teams and stakeholders.

Good to have:

Hands-on experience with Google Cloud Platform (GCP) services like BigQuery.

Strong understanding of Apache Airflow and managing DAGs.

Basic understanding of DevOps practices and automating CI/CD pipelines.

Python Proficiency

Note:

This role requires candidates to work in UK timings.

Saturday and Sunday will be working. Rotational off will be provided.

Qualifications

Bachelors degree in full time.

Job Classification

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Rs 0 - 50K PM Rs 50K - 1 LPA Rs 1.0 - 1.5 LPA Rs 1.5 - 2.0 LPA Rs 2.0 - 2.5 LPA Rs 2.5 - 3.0 LPA Rs 3.0 - 3.5 LPA Rs 3.5 - 4.0 LPA Rs 4.0 - 4.5 LPA Rs 4.5 - 5.0 LPA Rs 5 - 6 LPA Rs 6 - 7 LPA Rs 7 - 8 LPA Rs 8 - 9 LPA Rs 9 - 10 LPA Rs 10 - 12 LPA Rs 12 - 14 LPA Rs 14 - 16 LPA Rs 16 - 18 LPA Rs 18 - 20 LPA Rs 20 - 22 LPA Rs 22 - 24 LPA Rs 24 - 26 LPA Rs 26 - 28 LPA Rs 28 - 30 LPA Rs 30 - 32 LPA Rs 32 - 34 LPA Rs 34 - 36 LPA Rs 36 - 38 LPA Rs 38 - 40 LPA Rs 40 - 42 LPA Rs 42 - 44 LPA Rs 44 - 46 LPA Rs 46 - 48 LPA Rs 48 - 50 LPA Rs 50 - 75 LPA Rs 75 Lakh - 1C PA Rs 1 Crore+ PA

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Keyskills:   GCP Apache Airflow Big Query DevOps Google Cloud Platform CI/CD JIRA