Senior Process Executive - B&L
- Cognizant
- 2 - 4 years
- Hyderabad
- 11 hours ago
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Job Description
Job Summary
We are seeking a dedicated Senior Process Executive for our B&L team with 2 to 4 years of experience. The ideal candidate will have strong technical skills in MS Excel and preferably domain experience in Frclsr Claim File&srv(MortgLn) and Default Report&Analytic-MortLn. This is a night shift role based in our office with no travel required.
Responsibilities
Senior Process associate is expected to meet or exceed the set agreed target both during the training period and in the period following training.
The productivity targets will be revised based on the tenure and any such changes will be made known to the associate.
Quality
Process associate is expected to meet and exceed the minimum quality benchmark according to the guidelines specified.
The quality targets will be revised based on the tenure and any such changes will be made known to the associate.
Process associate is expected to be open and receptive to feedback and should view the feedback mechanism as a tool for constant self improvement and process development.
Essential Functions
Basic knowledge of Mortgage industry and ability to recognize various mortgage documents (example Deed Appraisal Invoices Payoff letters etc)
File claims for reimbursement of expenses.
Reconcile claim proceeds.
File supplemental claims as needed.
Ensure data accuracy.
Ability to review and gauge any red flags in the document and information provided in client system.
Perform other related duties as required and assigned.
Qualification (Process Associate)
Graduate in any discipline
2 to 4 year of Experience in BPO Transaction Data Processing background.
Qualification (Sr. Process Associate)
Graduate in any discipline
2 Plus year of experience in Mortgage BPO Transaction Data Processing background.
Skill Sets
Good analytical skills research knowledge and decision making.
Knowledge of MS office (Excel)
Good written and spoken communication skills.
Ability to work in shifts (preferably night)
Willing to work 6 days a week.
Certifications Required
Certification in Advanced Excel or Data Analysis is preferred.
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Customer Success, Service & OperationsRole Category: OperationsRole: Operations - OtherEmployement Type: Full timeContact Details:
Company: CognizantLocation(s): Hyderabad
Keyskills: bpo data analysis analytical back office data processing pivot table claims adjudication vlookup accounting research excel claims processing data entry operation mortgage advanced excel writing claims processing data entry finance ms office communication skills
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