Account Mgmt Associate -French, International Seller Growth
- Amazon
- 0 - 3 years
- Hyderabad
- 14 days ago
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Job Description
*Minimum B2 level French Language Certification is Mandatory, C1 preferred* Work Timings Monday to Friday; European Timings **This position is not a remote role and requires you to work from office all days** Through the Amazon Marketplace, Amazon provides individuals or enterprises the opportunity to sell their goods on the Amazon platform. Worldwide, more than a million sellers use this Marketplace and thereby contribute to the success of Amazon. Are you interested in innovating to deliver an excellent level of service to Amazon s Selling Partners? At Amazon International Seller Services, our mission is to make Sellers successful on Amazon. The seller growth function devises programs to recruit new Sellers and improve existing Seller performance by driving them to adopt to relevant Amazon products and services. We provide necessary support to new Sellers starting from their launch on Amazon to removing blockers and setting them up for success by leveraging various programs and tools. Responsibilities:Recruiting Sellers and managing Seller relationship by championing their needs at Amazon
Managing and driving the growth of the Sellers business by adding selection and delivering on key business opportunities for Sellers
Managing key improvement initiatives and projects: Drive new product launches and relationship extensions by partnering with the business development and on-boarding teams
Working with Sellers to improve operational aspects of their business in providing a great consumer experience
Identifying specific prospects/partners to approach, communicating the specific value proposition for their business and establishing long-term, successful partnerships
Tracking and reporting performance using appropriate metrics. Achieve productivity and seller satisfaction targets
French Certification: B2.2 and above level.
Excellent communication skills in written and oral French
Bachelor degree (preferably in Computer Science or Business) and 0 to 3 years of relevant working experience
Excellent communication skills in written and oral English with the ability to face external and internal partners in a professional and mature manner
Advanced computer literacy in Microsoft Office (especially MS Excel) applications
Interest in e-Commerce/Online business
Desire to work in a fast-paced, challenging environment and passion for delivering great customer experience
Attention to detail and high capability to work on different projects in parallel
Creative and analytical problem solver with a passion for operational excellence Experience with e-commerce, retail, advertising, or media
Experience in account management, marketing, buying, or customer service delivery
Job Classification
Industry: InternetFunctional Area / Department: Customer Success, Service & OperationsRole Category: OperationsRole: Operations - OtherEmployement Type: Full timeContact Details:
Company: AmazonLocation(s): Hyderabad
Keyskills: French Operational excellence Excel Analytical E-commerce Customer service delivery Account management Customer experience MS Office
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