1. Handling cases (Query / Request / Complaint / Appreciations)
2. Dealing with various internal departments.
3. Offering alternative solutions appropriate with the objective of retaining customer's
business.
4. Coordinating, discussing, and handling customers on helpdesk. On calls to handle and
resolve escalations within stipulated timelines.
5. Any other responsibility that assigned by manager.
6. Coordinating and working with school under our project
7. Increasing the customers values
Keyskills: customer support customer service customer support executive
Company ProfileTalent Leads HR Solutions Pvt LtdTalent Leads HR Solutions (P) Ltd. is an Executive search & Recruitment firm managed by a team of professionals. We conduct searches for top, senior and middle level professionals for startups and large organizations across multiple industries throug...