PD, Order to Cash-MAN017171
- Genpact
- 0 to 4 Yrs
- Kolkata
- 6 days ago
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Job Description
- You will be joining Genpact, a global professional services and solutions firm dedicated to shaping the future through the delivery of impactful outcomes. With a workforce of over 125,000 professionals spread across more than 30 countries, our team is characterized by an inherent curiosity, entrepreneurial spirit, and commitment to creating enduring value for our clients. Our mission is underpinned by the relentless pursuit of a world that functions better for all individuals, as we engage in serving and revolutionizing top-tier enterprises, including the Fortune Global 500, leveraging our extensive business and industry acumen, digital operations capabilities, and proficiency in data, technology, and AI. We are currently seeking applications for the position of Process Developer, specializing in Order to Cash functions. The ideal candidate will possess a profound comprehension of day-to-day operational tasks while upholding service level agreements. Key responsibilities include addressing queries related to cash application, as well as collaborating with customers to ensure seamless processes. Your duties will encompass making collection calls to customers, sending invoices via email/fax or physical mail based on customer preferences, and resolving unidentified cash while overseeing the end-to-end cash application process. Additionally, you will be responsible for reconciling orders to align with customer records, validating credits or debits, and facilitating collections or refunds. Qualifications we are looking for: Minimum Qualifications: - Bachelor's degree in Commerce (B.Com) - Relevant work experience Preferred Qualifications: - Proficiency in the English language, both verbal and written If you are a self-motivated individual who meets the above qualifications and is eager to contribute to a dynamic work environment, we invite you to apply for this opportunity. Join us in our pursuit of operational excellence and customer satisfaction, as we continue to drive positive change in the industry. Job Title: Process Developer Location: India-Kolkata Employment Type: Full-time Education: Bachelor's degree or equivalent Job Posting Date: Mar 10, 2025, 7:18:41 AM Unposting Date: Apr 9, 2025, 1:29:00 PM Master Skills List: Operations Job Category: Full Time,
Employement Category:
Employement Type: Full timeIndustry: BPO / Call CenterRole Category: Not SpecifiedFunctional Area: Not SpecifiedRole/Responsibilies: PD, Order to Cash-MAN017171Contact Details:
Company: GenpactLocation(s): Kolkata+ View Contact
Keyskills: Cash Application Customer Service Invoicing Reconciliation Collections SLA Management
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