Senior Release Manager
- Kore.ai
- 4 - 7 years
- Hyderabad
- 19 days ago
- Email to a friend
- Report this job
Job Description
Koreai is a pioneering force in enterprise AI transformation, empowering organizations through our comprehensive agentic AI platform
With innovative offerings across "AI for Service," "AI for Work," and "AI for Process," we're enabling over 400+ Global 2000 companies to fundamentally reimagine their operations, customer experiences and employee productivity Our end-to-end platform enables enterprises to build, deploy, manage, monitor, and continuously improve agentic applications at scale
We've automated over 1 billion interactions every year with voice and digital AI in customer service, and transformed employee experiences for tens of thousands of employees through productivity and AI-driven workflow automation Recognized as a leader by Gartner, Forrester, IDC, ISG, and Everest, Kore
ai has secured Series D funding of $150M, including strategic investment from NVIDIA to drive Enterprise AI innovation
Founded in 2014 and headquartered in Florida, we maintain a global presence with offices in India, UK, Germany, Korea, and Japan You can find full press coverage at https://kore
com/press/
POSITION SUMMARY: As a Senior Release Manager, you are responsible for coordinating and managing the release of software or product updates
You work closely with development teams, product managers, quality assurance teams, and other key stakeholders to ensure successful and efficient software releases to the cloud
To be effective in this role, you as a Release Manager should possess the skills such as Attention to detail, Risk Management, Change Management among others
In this role you are expected to use Jira and hence an advance knowledge on Jira software is ideal for this role LOCATION: Hyderabad (Work from Office)
Responsibilities
Plan, coordinate, and execute releases for a multi-tenant Platform as a Service (PaaS) product
across cloud, VPC, and on-premises environments Continuous improvement to streamline release management processes, policies, and standards
and identify automation opportunities Create and maintain release schedules for bi-weekly patch releases and quarterly major
releases Develop deployment instructions for upgrades across versions and collaborate with the DevOps
team Conduct risk assessments and mitigate potential disruptions during release cycles Coordinate release readiness activities, including testing and validation Manage release documentation, including release notes and deployment guides Oversee smooth deployment of software updates across deployment models Monitor release progress and address issues and dependencies Communicate release status and potential impact to stakeholders Conduct retrospective soon after a release and draft action items to address improvement areas and track them to closure Skills Required
Jira Knowledge Advanced skills
Jira Confluence Advanced skills
Agile knowledge Scrum and/ or Kanban
Having SAFe knowledge is an added advantage Certification in one of the following is a must:
Scrum/ Kanban/ SAFe
A good understanding of ITIL v4 is a Must, while having a certification is an added advantage 7+ Years of Relevant Experience in Change and Release Management and Jira Proven experience as a Release Manager in a product company Strong understanding of release management principles and best practices Superior knowledge of Agile and DevOps methodologies Proficiency in Jira Confluence is a must Excellent project management and problem-solving skills Effective communication and collaboration abilities Attention to detail and commitment to quality Flexibility and adaptability in a fast-paced environment Continuous learning mindset Having ITIL certification in Service Management is an added advantage Education Qualification
Bachelors degree in Computer Science Engineering / Information Technology OR Masters in
computer applications
Why Join Us
At Kore
ai, you won't be maintaining quality for conventional software?you'll be defining what quality means for an entirely new category of platform technology that enables enterprise-scale agentic applications
Your work will directly influence how the world's leading organizations build, deploy, and trust AI systems, establishing standards that could transform the industry Join us in building not just a better platform, but the frameworks that ensure enterprise agentic applications deliver on their transformative promise safely, effectively, and responsibly at scale
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Engineering - Software & QARole Category: DevOpsRole: Release ManagerEmployement Type: Full timeContact Details:
Company: Kore.aiLocation(s): Hyderabad+ View Contact
Keyskills: project management release management confluence devops communication skills itil jira
Fraud Alert to job seekers!
₹ Not Disclosed
Similar positions
Job Listings
We are in open beta version of website, please let us know if any issues, at: info(at)indigojobs.in