OTA Senior Manager - Flight Operation
- Hahalolo Of India
- 5 - 7 years
- Kolkata
- 27 days ago
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Job Description
Job Summary:
Key Responsibilities:
Act as the operational backbone of Soctrip's flight vertical, managing day-to-day airline relationships, optimizing flight inventory, and ensuring smooth operations across all booking channels while supporting the Head of Flight in strategic initiatives.
- Act as the key liaison between airlines and internal flight teams
- Support the Head of Flight in managing strategic airline partnerships and high-priority accounts
- Handle key airline accounts and assist in negotiating commercial terms
- Monitor flight market trends, pricing strategies, and competitive landscape
- Provide mentorship to junior flight sales staff
- Ensure timely reporting and flight-related issue resolution
- Ensure confidentiality of seller information; take full responsibility for any damage caused to sellers/partners/users or Soctrip
- Do not use personal contact information (including phone numbers, email addresses, social media accounts, messaging apps, etc.) to communicate with sellers/partners/users. Only use company-approved contact details for sellers/partners/users communication and support during your employment with Soctrip and Hahalolo
Requirements:
- Education: Bachelor's degree in Aviation, Tourism, or Business
- Experience: 5-7 years in airline distribution/flight operations with airline account management
- Certifications: IATA Certification strongly preferred (IATA Consultant level)
- Technical Skills:
- Advanced knowledge of airline fare construction and ticketing rules
- Expertise in GDS operations and flight inventory management
- Understanding of airline pricing, RBD management, and yield optimization
- Proficiency in flight booking systems and APIs
Key Competencies:
- Managing airline relationships for domestic carriers (IndiGo, Air India, SpiceJet, etc.)
- Experience with international airline partnerships
- Knowledge of group bookings and corporate fare management
- Understanding of airline ancillary products and services
- Crisis management during flight disruptions/cancellations
Performance Metrics:
- Airline partner satisfaction scores
- Inventory utilization rates
- Issue resolution TAT
- Team productivity metrics
Benefits:
- Dynamic and friendly global start-up work culture
- Competitive salary with regular performance reviews
- Fun team activities: monthly birthdays, events, and gifts
- Annual team building and company outings
- Supportive environment during personal or health-related situations
- Paid leave and other benefits as per company policy
Job Classification
Industry: Travel & TourismFunctional Area / Department: Customer Success, Service & OperationsRole Category: OperationsRole: Operations ManagerEmployement Type: Full timeContact Details:
Company: Hahalolo Of IndiaLocation(s): Kolkata
Keyskills: Airline Relationship & Account Management Market & Competitive Analysis Technical Proficiency in Aviation Systems Airline Distribution & Ticketing Expertise Crisis & Operational Management Flight Inventory & Revenue Optimization
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Hahalolo Of India
We are from HaHaLoLo Social Network & Travel Inc. Our business industry is Social networks & OTA. Our company is the first one in the world, to focus on the travel social network with the Platform as e-co system of OTA, e-commerce, payment, and affiliate based on the updated technology by trend with...
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