Technical Support Executive @ Innspark Solutions

Home > Voice / Blended

Technical Support Executive

Innspark Solutions
0 - 2 years
Kollam
7 months ago
Email to a friend
Report this job

Job Description

Technical know how of use of Ticketing system, Telecom management system, Handling customer relations over mobile and in person, Monitoring the chat and assisting clients via chat Take ownership of customer issues reported and see problems through to resolution

Escalating issues to Product Development, Product Management, and/or Operations teams and managing their resolution

Manage customer expectations and experience in a way that results in high customer satisfaction Develop and maintain technical expertise in assigned areas of product functionality and utilize that expertise effectively to help customers

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Technical Support - Voice / Blended
Employement Type: Full time

Contact Details:

Company: Innspark Solutions
Location(s): Kollam

+ View Contact

Login

Candidates can login here to view contacts and apply.

Sign In Sign Up

Email:

Password:

Password too short

To create your profile, apply for a job or make a registration

Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach Resume Max 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

Candidates are expected to provide most recent and accurate profile information, inappropriate content is strictly prohibited!

Keyskills: Product management Usage Customer satisfaction Technical Support Executive Telecom Management Ticketing Executive Customer relationship Management Monitoring

Job seems aged, it may have been expired!
Fraud Alert to job seekers!

₹ Not Disclosed

Job application

We will notify the employer with your details. You can also attach a resume or a cover letter.

Sign In Sign Up

Email:

Password:

Password too short

To create your profile, apply for a job or make a registration

Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

Similar positions

Customer Care Executive (Voice process )

Hexaware Technologies

0 - 3 years

Mumbai

1 day ago

₹ 1-2.25 Lacs P.A.

Voice Process || Customer Service Executive || Work From Home

Talent Acquaintance

0 - 5 years

Faridabad

2 days ago

₹ 2.25-3 Lacs P.A.

Chat And Email Support Executive || Work From Home

Talent Acquaintance

0 - 5 years

Mumbai

2 days ago

₹ 2.25-3 Lacs P.A.

Voice Process Executive & SR Executive

Hexaware Technologies

0 - 4 years

Chennai

3 days ago

₹ 1-4 Lacs P.A.

Innspark Solutions

Innspark delivers IT services including digital transformation solutions, focusing on cloud services, software development, and business applications for enterprise clients.

Technical Support Executive @ Innspark Solutions

Home > Voice / Blended