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Technical Training Technical Training @ Zensar

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 Technical Training Technical Training

Job Description

Experience: 5-7 years in Learning and Development ( Technical Learning )
Role Summary:
Training Executive - Learning and Development (Technical Learning ) will play a crucial role in ensuring the smooth and efficient execution of training programs. This position requires a strong commitment to customer service, excellent communication skills, and a problem-solving mindset.
Key Responsibilities:
  • Training Coordination:
    • Manage training schedules, logistics, and participant registration.
    • Coordinate with trainers, venues, and other stakeholders to ensure successful program delivery.
  • Administrative Support:
    • Create and maintain training documentation, including course materials, handouts, and evaluation forms.
    • Track training attendance, progress, and completion rates.
    • Manage training budgets and expenses.
  • LMS Management:
    • Utilize the Learning Management System (LMS) to create and manage training courses, enrollments, and tracking.
    • Provide technical support to learners and trainers using the LMS.
  • Customer Service:
    • Provide exceptional support to training participants and stakeholders, addressing their inquiries and concerns promptly.
  • Data Analysis and Reporting:
    • Collect and analyze training data to identify trends and areas for improvement.
    • Prepare regular training reports for management.
Required Skills and Qualifications:
  • Excellent verbal and written communication skills.
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint), email, and other relevant software.
  • Experience with Learning Management Systems (LMS).
  • Problem-solving and adaptability.
  • Customer centric mindset.
  • Post Graduate in Management, engineering background will be a added advantage
If you are a highly organized and detail-oriented individual with a passion for learning and development, we encourage you to apply for this exciting opportunity

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Teaching & Training
Role Category: Corporate Training
Role: Communication Trainer
Employement Type: Full time

Contact Details:

Company: Zensar
Location(s): Kolkata

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Keyskills:   Training Administration Data analysis LMS Management systems Program delivery Customer service Management Technical support Logistics

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