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Call Centre Associate @ Manipal Hospitals

Home > Customer Success, Service & Operations - Other

 Call Centre Associate

Job Description

Attend all calls courteously

Call logging and effective communication on call to respective departments

Define call priority as per SOP/department protocol and follow up accordingly

Ensure closure as per SOP/Department protocol

Data entry and maintenance of updated 'follow up' tracker

Job Classification

Industry: Medical Devices & Equipment
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Service
Employement Type: Full time

Contact Details:

Company: Manipal Hospitals
Location(s): Pune

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Keyskills:   Call Centre

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Manipal Hospitals

Company DetailsManipal Hospitals (MHEPL)