Workplace Service Delivery Analyst @ Accenture

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Workplace Service Delivery Analyst

Accenture
3 - 5 years
Bengaluru
4 days ago
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Job Description

Job Title - Workplace Service Dev Analyst>Management Level :Location:BengaluruMust have skills:Billing, Invoicing/ Vendor Management
Good to have skills:MIS ReportingJob
Summary:

MIS / Reporting and should have very good excel skills and independently work on excel reportsEnsuring report generation within SLA. To create and maintain strong relationships with internal and external clients. And act as a subject matter expert in Workplace Transport Financial Process.Roles & Responsibilities:OVERALL, PURPOSE OF JOB This is for Workplace Billing POC. The individual must raise PR, Follow-up to release PO, Process invoices, identify vendor invoice submission issues/challenges, co-ordinate with vendor to resolve disputes, validate the outstanding, interact & work with other internal teams to enable vendor invoicing, follow up with vendor for invoice submission, track invoice until disbursement & get clear No Due certificate from vendor. Requires Interaction with Vendors / internal business stakeholders on a regular basis & escalate as appropriate to focus & achieve the business outcome of resolving vendor payment disputes.KEY RESPONSIBILITIES:

Reporting of Transport Fleet / Support service partners costing, billing, invoicing, accruals & no due certificates

Responsible for data retrieval, generate statistical reports & document. Researching, evaluating, and tracking in-depth data of critical processes.

Preparation of MIS on daily, weekly, monthly, and quarterly basis for top management analysis. MIS and reports are to be stored/documented making it easily accessible to the management.

Always ensures that the requirements of the senior management are captured and are translated into effective reporting and informational analysis.

Experience using and developing outputs for reporting, data analysis and visualization tools for e.g., Advance Excel, MS Access, Macros, QlikView, Tableau or similar

Service Partner Management - Interaction & resolving billing / invoicing issues with service partners as and when required

Professional & Technical
Skills:

Graduate in Commerce, Preferable 5 Year of experience in Invoicing, Finance, Accounts, Billing and Financial Services process

Strong verbal and written communication skills.

Good knowledge of data analysis techniques

Ensure client satisfaction & monitoring performance levels.

Experience using and developing outputs for reporting and visualization tools for e.g., Advance Excel or similar

Able to deal with dynamic situations, should be flexible to travel as per requirement.

QualificationExperience:Minimum 3 year(s) of experience is required
Educational Qualification:Graduate in any discipline, B. Com preferably

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Technical Support - Non Voice
Employement Type: Full time

Contact Details:

Company: Accenture
Location(s): Bengaluru

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Keyskills: vendor management accounting billing invoicing finance macros data analysis ms access customer service problem management financial services change management qlikview tableau itsm service delivery incident management advanced excel mis itil

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Workplace Service Delivery Analyst @ Accenture

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