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Hiring For International Voice specialist! Exp / MAX 6.5lpa @ Rivera Manpower

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 Hiring For International Voice specialist! Exp / MAX 6.5lpa

Job Description

HI Warm Greetings from Rivera Manpower Services,


Job Title: International Voice Process Telecom Domain (US/UK Shift)

Location: Koramangala, Bengaluru (officebased only no virtual/remote)
Shift Pattern:

  • US shift for both freshers and experienced
  • 2 way cab within 25 kms radius only
  • UK shift available only for freshers
  • salary fresher 25k take home, experienced 30% hike from your current ctc, Max 6.5lpa

Candidate Requirements

  • Education:
    • Freshers Must be a professional degree holder .
    • 12th pass with relevant experience is acceptable.
    • Open/distance/university correspondence qualifications are not eligible.
  • Experience:
    • Freshers: No prior work experience required; however, excellent communication in spoken and written English is must.
    • Experienced: Minimum 1 year in International Voice Process (telecom or customer service voice process only).
  • Location: Must be based in Bengaluru and able to work in-office; face-to-face onboarding and training are required.
  • Cab Service: Provided for candidates residing within 25km of Koramangala.
  • Incentives and Bonuses: Based on individual performance metrics and productivity.
  • Insurance Coverage: Company-provided medical and/or life insurance depending on policy.

Key Responsibilities


  • Handle inbound and outbound international voice calls, delivering customer service with a professional and courteous tone.
  • Provide accurate and clear information about telecom products, services, plans, billing changes, and technical troubleshooting.
  • Ensure first-call resolution by resolving most customer requests independently; escalate complex issues promptly to relevant teams.
  • Maintain high accuracy in handling customer data and transactions while adhering strictly to company policies and quality standards.

Important Notes

  • Open/university correspondence degrees are strictly excludedonly full-time, recognized professional qualifications accepted.

CONTACT: SHIVA 7996772***


Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Customer Retention - Voice / Blended
Employement Type: Freshers

Contact Details:

Company: Rivera manpower
Location(s): Bengaluru

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Keyskills:   international voice Telecom Process International Voice Process International BPO International Call Center customer service Voice Support customer support US Process voice process Bpo Voice Customer Care International Process UK Process International Calling

 Fraud Alert to job seekers!

₹ 2.5-6.5 Lacs P.A

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Rivera Manpower

Rivera Manpower Services, a renowned manpower consultancy, excels in talent solutions for IT and non-IT sectors. Over the past ten years, we have partnered with organizations to streamline recruitment, delivering top-notch professionals for specialized positions. We are a Top Choice for Bespoke Jo...