Senior-Technical Lead @ Incedo

Incedo is a US-based consulting, data science and technology services firm with over 3000 people helping clients
from our six offices across US, Mexico and India. We help our clients achieve competitive advantage through
end-to-end digital transformation. Our uniqueness lies in bringing together strong engineering, data science, and
design capabilities coupled with deep domain understanding. We combine services and products to maximize
business impact for our clients in telecom, Banking, Wealth Management, product engineering and life science
& healthcare industries.
Working at Incedo will provide you an opportunity to work with industry leading client organizations, deep
technology and domain experts, and global teams. Incedo University, our learning platform, provides ample
learning opportunities starting with a structured onboarding program and carrying throughout various stages of
your career. A variety of fun activities is also an integral part of our friendly work environment. Our flexible
career paths allow you to grow into a program manager, a technical architect or a domain expert based on your
skills and interests.
Our Mission is to enable our clients to maximize business impact from technology by

• Harnessing the transformational impact of emerging technologies
• Bridging the gap between business and technology

Skills Requirements:

• Excellent verbal and written communication and organization skills.
• BS/MS in a computer related field or equivalent work experience.
• Any of the advanced networking certifications is preferred (CCIE, CCNP, JNCIE, or JNCIP).
• In depth knowledge and experience troubleshooting Layer-2/3 protocols for example, VLANs, VRRP, OSPF, BGP, ISIS, IPv4/6, ARP, RIP, NAT, and Layer-4 protocols (TCP, UDP)
• Thorough knowledge and understanding of application protocols, HTTP, SSL, FTP, SMTP, RTSP, SIP, Diameter, and DNS.
• Experience with firewalls, network security, and/or Application Delivery Switches (Server Load Balancers) is preferred.
• Demonstrated strong analytical, troubleshooting and problem-solving skills.
• Demonstrated strong leadership skills.
• Previous escalation or senior engineer experience preferred.
• Duties may require being on call periodically and working outside normal working hours (evenings and weekends).
• Experience providing support to direct customers, resellers, and field personnel in resolving product related issues.
• Contribute to technical documentation/knowledge base for internal and/or external use.

Qualifications

7-9 years of work experience in relevant field
B.Tech/B.E/M.Tech or MCA degree from a reputed university. Computer science background is preferred