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Customer Experience Expert @ Aspire Systems

Home > Customer Success, Service & Operations - Other

 Customer Experience Expert

Job Description

  • Work Location is Saudi Arabia
  • Utilities experience is a must, preferable experience will be in water sector.
  • Bachelors degree in business or related field. Master preferred.
  • 20+ years of Industry experience in a companies having a successful C recognized CX Program.
  • In-depth knowledge of customer experience best practices and trends
  • Experience leading and managing a team of customer experience professionals
  • Professional certification in customer experience or a related field
  • Excellent communication, interpersonal, and presentation skills
  • Ability to think strategically and analytically to identify problems and recommend solutions
  • Proven project management experience
  • Flexibility and adaptability to change
  • Strong commercial acumen demonstrated while serving as a trusted confidant and advisor.
  • Strong knowledge of Microsoft Excel, PowerPoint, BI and Access.
  • Strong organizational skills and attention to detail.
  • Strong oral and written communication skills.
  • Highly productive working under pressure and within time constraints.
  • A creative and agile approach to workplace challenges creative and agile approach to workplace challenges.

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Success, Service & Operations - Other
Employement Type: Full time

Contact Details:

Company: Aspire Systems
Location(s): Chennai

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Keyskills:   Utility Customer Experience Cx Water sector

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Aspire Systems

Aspire Systems is a global technology services firm serving as a trusted technology partner for our customers. We work with some of the world's most innovative enterprises and independent software vendors, helping them leverage technology and outsourcing in our specific areas of expertise.