Salesforce Automation QA @ Ness

Description

• Perform manual testing of Salesforce applications, including Sales Cloud, Service Cloud, Marketing Cloud, and custom solutions.
• Review and analyze user stories, requirements, and technical documentation to create detailed test plans and test cases.
• Execute functional, regression, integration, and UAT testing to ensure software meets defined standards.
• Identify, document, and track defects in the bug-tracking system and work closely with developers to resolve them.
• Validate Salesforce configurations, workflows, and automation rules to ensure alignment with business requirements.
• Test Salesforce reports, dashboards, and data integrity to ensure accurate insights and analytics.
• Collaborate with cross-functional teams, including developers, business analysts, and project managers, to deliver high-quality software.
• Stay updated on Salesforce updates and releases to ensure system compatibility and best practices.

• 2+ years of experience as a Manual QA Tester, with at least 1 year focused on Salesforce applications.
• Strong knowledge of Salesforce functionalities, including workflows, validation rules, and reports.
• Experience with test case creation, execution, and defect tracking.
• Familiarity with testing tools like JIRA, TestRail, or similar tools.
• Understanding of SDLC and QA best practices.
• Excellent analytical and problem-solving skills.
• Strong verbal and written communication skills to interact effectively with technical and non-technical stakeholders.

• Salesforce certifications (e. g. , Salesforce Administrator, Salesforce Platform App Builder).
• Experience with testing integrations between Salesforce and third-party applications.
• Familiarity with Agile methodologies.
• Basic knowledge of testing APIs and web services.