Details
Job Role: Visa facilitation service (Email process)
Experience: Min - 6 Months in Customer Service Voice Process
Qualification: Hsc / Graduate
Designation: Executive / Sr. Executive
Role:
1. Provide visa verification support to clients via social media and email
2. Handle customer queries and complaints on social media platforms and email
3. Ensure timely and accurate responses to customer inquiries
4. Collaborate with team members and cross-functional teams to resolve customer issues.
Shift Timing: 24/7 Shifts
Week Off: (2 Day rotational off)
Transport: Cab Facility: After 10pm - Female / Male After 12am
Location: Ghansoli, MBP - Build no. 3
If Interested share your resume on Ju***D@he*****e.com
Keyskills: Email Support Customer Service Blended Process Customer Handling Email Process
Hexaware BPS is a unit of Hexaware Technologies Ltd. We are currently staffed at 2000+ people across Navi Mumbai (Mahape) Chennai, Nagpur and US. Ranked 15th in the NASSCOM Top 20 IT Software & Services Exporters from India, we also rank among the Top 20 Best IT employers in India by DQ-IDC fo...