Handle outbound calls to explain loan and banking processes
Provide backend support and resolve customer queries
Follow communication scripts and maintain call records
Upsell services when appropriate
Build rapport and ensure customer satisfaction
Performance-based incentive
Job/soft skill training
Supportive work culture
Keyskills: basic computer knowledge telecalling basic
Telecalling for financial products (especially loans and banking services) Backend support for documentation and customer engagement Recruitment and training for voice-based roles (domestic process) Customer acquisition through outbound calling campaigns