Hiring for Elevator Company
Profiles: Service Coordinator
Communication: Hindi & English
Experience: 0-1 Years
Location: Sector 90, Noida.
Preference: Female Candidates Only
Job Summary:
The Service Coordinator is responsible for scheduling maintenance and service calls, managing work orders, and providing exceptional support to both customers and technicians.
Key Responsibilities:
Schedule and dispatch service technicians for maintenance, repairs, callbacks, and inspections.
Maintain accurate service logs and job records in company systems (e.g. CRM).
Coordinate with customers regarding service appointments and follow-ups.
Monitor technician availability and workload to ensure timely response and SLA compliance.
Track open work orders and escalate overdue items as needed.
Process purchase orders, service reports, and billing documentation.
Support technicians with part orders, technical documents, and general inquiries.
Communicate with vendors, suppliers, and internal departments to ensure operational efficiency.
Handle customer inquiries, complaints, and service issues promptly and professionally.
Ensure compliance with safety policies and industry regulations.
Required Skills:
Strong organizational and communication skills
Proficiency in MS Office and CRM systems
Ability to manage multiple projects and deadlines efficiently
Interested candidates can share me your CV on the below given details.
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vi****9@gm**l.com
Thanks & Regards,
Milan
HR Recruiter
Keyskills: service desk management service desk service coordinator coordinator