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Service Coordinator @ Vimuktaye Solutions

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 Service Coordinator

Job Description

    Hiring for Elevator Company

    Profiles: Service Coordinator
    Communication: Hindi & English
    Experience: 0-1 Years
    Location: Sector 90, Noida.
    Preference: Female Candidates Only


    Job Summary:
    The Service Coordinator is responsible for scheduling maintenance and service calls, managing work orders, and providing exceptional support to both customers and technicians.

    Key Responsibilities:

    Schedule and dispatch service technicians for maintenance, repairs, callbacks, and inspections.
    Maintain accurate service logs and job records in company systems (e.g. CRM).
    Coordinate with customers regarding service appointments and follow-ups.
    Monitor technician availability and workload to ensure timely response and SLA compliance.
    Track open work orders and escalate overdue items as needed.
    Process purchase orders, service reports, and billing documentation.
    Support technicians with part orders, technical documents, and general inquiries.
    Communicate with vendors, suppliers, and internal departments to ensure operational efficiency.
    Handle customer inquiries, complaints, and service issues promptly and professionally.
    Ensure compliance with safety policies and industry regulations.

    Required Skills:

    Strong organizational and communication skills
    Proficiency in MS Office and CRM systems
    Ability to manage multiple projects and deadlines efficiently

    Interested candidates can share me your CV on the below given details.
    hidden_mobile
    vi****9@gm**l.com

    Thanks & Regards,
    Milan
    HR Recruiter

Employement Category:

Employement Type: Full time
Industry: Manufacturing
Role Category: Service / Installation / Repair
Functional Area: Not Specified
Role/Responsibilies: Service Coordinator

Contact Details:

Company: Vimuktaye Solutions
Location(s): Noida, Gurugram

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Keyskills:   service desk management service desk service coordinator coordinator

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