Program Manager Global Application Delivery
- RS Software
- 7 - 11 years
- Kolkata
- 7 days ago
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Job Description
bal, national and enterprise payment platforms, and has presence in four continents. The product suite combines with knowledge systems built over 30 years, delivering mission-critical payment solutions that combine innovation and entrepreneurship to create the new gold standard for digital payments. With approximately 40% of the global digital payment volumes in 2021 processed on platforms built by RS Software, the vision is to deliver Payments at the Speed of Thought. RS Software is focused on the global payments modernization market, providing large-scale, high-performance payment systems, serving central Infrastructures, financial institutions, payment network providers, payment processors and software companies providing products to the payment industry. The companys product suite offers ISO 20022 ready, open payments architecture using a cloud-based microservices framework - optimizing costs, seamless integrations with commoditized products, and accelerates the pace of adoption. The company s solutions today are installed in 12 of the top 20 banks in India, and the four major platforms built by RS Software cumulatively process annually 350+ billion transactions world-wide, giving the company a rare track record in the payments domain. RS Software s product suite is getting recognized in some important markets, which is creating strategic partnerships, the foundation for the company s long-term growth.
RS Software has bult India s digital payment infrastructure, the three major payment platforms, which are transforming the lives of a billion+ people.
- Instant digital payment platform (UPI)
- Bill payment platform - Bharat Bill Payment System (BBPS)
- Enterprise Fraud and Risk Management (EFRM)
- RS provides a unique experience of engaging in some world class product development and prestigious large scale payment platforms that caters to billions of people
- We provide opportunity to learn and develop high throughput transaction processing systems
- RS Software is one of the few technology and payment solutions providers where talented individuals have the opportunity to work on cutting-edge, complex, and mission-critical IT projects. We offer ample career opportunities to hardworking and skilled employees.
- Our Talent Management Program is specifically designed to identify the interests of each employee and match them with suitable career paths within their desired domains, allowing them to make the best possible use of their skillsets in reaching their goals.
- We invest in the knowledge and skill development of our employees with RS School of Payments the industry s most comprehensive training platform. There are three main areas of focus that the Academy and School address: current technology skills, professional development and payments domain knowledge.
- Our customized training program, well-defined career mapping process and comprehensive appraisal system is designed to help every employee achieve their goals.
- To address the challenges of relocation, we offer employees coming from other regions reimbursement for expenses associated with their moves as well as complimentary interim facilities, such as guesthouse accommodations, to ease the transition. We also assist employees with finding suitable housing.
We are looking for a seasoned Program Manager to lead the end-to-end delivery of large-scale, secure, cloud-based applications across multiple geographies. The ideal candidate will have strong expertise in delivery management, project P&L, stakeholder engagement , hyper-scalable cloud hosted application architectures . You will manage a high-performing, cross-functional team of 50+ professionals, ensuring alignment with business objectives, regulatory standards, and technical excellence across regions.
Key Responsibilities: Program Leadership & Delivery
- Lead large-scale, multi-team programs using Agile, Scrum, and SAFe methodologies to deliver high-impact cloud applications.
- Define and manage Program Increment (PI) plans, backlog prioritization, cross-team dependencies, and system demos as part of Agile Release Train (ART) leadership.
- Facilitate agile ceremonies including PI planning, inspect & adapt workshops, and system demos.
- Oversee backlog health, velocity, and delivery commitments across distributed Agile teams.
- Oversee multi-stream delivery across business analysis, DevSecOps, architecture, engineering, QA, and cloud operations teams.
- Own the program roadmap, aligning application scaling, security, and performance with business growth goals.
Stakeholder & Executive Management
- Act as the primary interface for business and IT stakeholders including CIOs, CISOs, product leaders, and enterprise architects.
- Present program status, risks, and KPIs to steering committees and executive sponsors with transparency and clarity.
- Navigate competing regional and business unit demands, ensuring alignment and shared ownership of outcomes.
Cloud Infrastructure & Security
- Drive the deployment and integration of cloud infrastructure (AWS, Azure, GCP), ensuring availability, scalability, and compliance.
- Lead initiatives around automated provisioning, Infrastructure as Code (IaC), CI/CD pipelines, and multi-cloud strategy.
- Managed deployments spanning multiple cloud regions in an active-active topology, supporting zero-downtime failover and high-scale traffic distribution.
- Ensure robust cybersecurity controls, data privacy compliance, and threat detection mechanisms are embedded into all stages of delivery.
Scalable and Distributed Application Architecture
- Oversee delivery of hyper-scalable, resilient applications capable of dynamically adjusting to global load demands.
- Ensure adoption of distributed databases (e.g., Cassandra, DynamoDB, CockroachDB, Cosmos DB, Yugabyte) with global replication, low-latency performance, and regional failover support.
- Promote architectural patterns for event-driven, microservices-based, and cloud-native platforms.
- Ensure data consistency, fault tolerance, and compliance across distributed systems operating in multiple jurisdictions.
Global Program Governance
- Establish and enforce governance models including delivery frameworks and operating cadence.
- Monitor KPIs like application uptime, cloud cost performance, deployment velocity, and customer satisfaction across markets.
- Manage regulatory, data residency, and localization requirements effectively across jurisdictions.
Team Leadership
- Manage a large, distributed team (50+ people) including but not limited to architects, business analysts, tech leads, SREs, automation testers, performance engineers and security testers.
- Drive high team engagement, clear career paths, and succession planning across geographies.
- Promote continuous improvement, innovation, and engineering excellence at scale.
Minimum Eligibility Criteria:
- 15+ years of IT experience including at least 7 years as Program Manager for large, cross-regional cloud or platform programs.
- Demonstrated experience delivering secure, high-scale applications on public cloud (AWS/Azure/GCP).
- Strong stakeholder management experience with executive-level business and technology leaders.
- Bachelor s degree in computer science, or a related field.
- Professional certifications (e.g., PMP, PgMP, SAFe, ITIL) are preferred.
Key Competencies:
- Strong strategic planning and hands-on delivery mindset
- Advanced stakeholder influence and communication skills
- Proven ability to drive results across distributed, multicultural teams
- Sound understanding of cloud economics and security posture management
- Agile/Hybrid program governance expertise
- Risk management and critical issue resolution
- Project P&L ownership
Desirable (Nice to Have):
- Experience in regulated industries like digital payments, banking, and fintech.
- Background in cloud migration, container orchestration, or serverless architectures
- Familiarity with compliance/security frameworks (e.g., ISO 27001, SOC2, GDPR).
- Familiarity with tools like Terraform, Jenkins, Kubernetes, Splunk, Prometheus, and ServiceNow
Job Category: Delivery Management
Job Type: Full-time
Job Location: Kolkata
Experience: 15+ years
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Engineering - Software & QARole Category: Software DevelopmentRole: Solution ArchitectEmployement Type: Full timeContact Details:
Company: RS SoftwareLocation(s): Kolkata+ View Contact
Keyskills: Computer science Automation PMP Business analysis ISO 27001 Agile application architecture Risk management Talent management Distribution system
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