Lead Consultant, Resource Management
- Icertis
- 10 - 15 years
- Pune
- 9 days ago
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Job Description
- Lead resource planning, forecasting, and allocation across global delivery teams.
- Collaborate with delivery managers and project leads to assess skill requirements and assign optimal resources.
- Maintain up-to-date Demand-Supply trackers and utilization reports for weekly senior leadership reviews.
- Manage global staffing for both internal teams and contractor resources across onshore/offshore models.
- Drive pyramid optimization and utilization improvement initiatives (>85% billable utilization target).
- Partner with HR and Talent Acquisition to align hiring with forecasted project demands.
- Forecast, monitor, and adjust capacity plans based on evolving business pipelines.
- Develop and enforce resource deployment governance frameworks and SLAs.
- Track key performance indicators (KPIs) such as billable utilization, effective utilization, non-billable efforts, and concessions.
- Provide actionable insights and leadership dashboards to enable strategic decisions.
- Design, develop, and maintain advanced Power BI dashboards for real-time visibility into resource planning, availability, and project staffing.
- Analyze utilization trends, identify gaps, and suggest data-driven improvements.
- Automate and streamline reporting processes to reduce manual effort and enhance data accuracy.
- Bachelor s degree in Business Administration, Project Management, or a related field.
- 10+ years of overall experience, with at least 5 years in a dedicated resource management role.
- Strong exposure to Professional Services Automation (PSA) tools such as Rocketlane, FinancialForce, or OpenAir.
- Advanced proficiency in Microsoft Excel and Power BI for creating dashboards and reports.
- Deep understanding of utilization metrics, capacity planning, and staffing models.
- Excellent communication, stakeholder engagement, and cross-functional collaboration skills.
- Demonstrated leadership with a proactive, solutions-oriented approach.
- Ability to thrive in a fast-paced, matrixed environment with shifting priorities.
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Project & Program ManagementRole Category: Other Program / Project ManagementRole: Other Program / Project Management - OtherEmployement Type: Full timeContact Details:
Company: IcertisLocation(s): Pune
Keyskills: Automation Talent acquisition Staffing Contract management Focus Project management Analytical power bi Resource management Analytics
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Icertis
Icertis, Inc. provides Equal Employment Opportunity to all employees and applicants for employment without regard to race, color, religion, gender identity or expression, sex, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered v...
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