Join Tata AIA Life Insurance, a
leading and fastest-growing life insurance provider in India, established in
2001 as a joint venture between Tata Sons Pvt. Ltd. and AIA Group Ltd. Our
company embodies a legacy of trust, integrity, and excellence, combining Tatas
esteemed leadership with AIAs extensive pan-Asian expertise. At Tata AIA, our vision
is to be the pre-eminent protection provider enabling dreams and inspiring
healthier, happier lives.
We foster a culture of innovation, inclusivity, and
continuous learning, offering dynamic career growth opportunities and a
supportive work environment. Recognized as a "Great Place to Work"
and recipient of the Kincentric Best Employer Award, we are committed to
employee satisfaction and holistic well-being. Our core value, "People -
Our Core," emphasizes our dedication to inspiring our employees to be and
deliver their very best. Our aim is to attract, hire and develop highly
capable leaders who are just, fair, ethical, and accountable for their actions.
We strive to provide our employees with the right training, technology,
equipment, resources, and guidance to perform their job effectively. Our
promise to you is to provide for a diverse, equitable, and inclusive work
environment, where each employee is valued as an individual and treated with
respect, care, and compassion.
Fuel your future with us, find
your wings, and S.O.A.R. - Shape opportunities, Optimize your potential,
Accomplish meaningful work, and Reap holistic growth.
A.
Position Overview
Position Title
Relationship Manager - HDFC Bank Asset Channel
Department
Partnership Distribution
Level/ Band
209
Role Summary :
-
Provide support in Sales of Life Insurance business through bank
customers at bank branches across assigned locations.
B.
Organizational Relationships
Reports To
AM/ TM
Supervises
NA
Job Dimensions
Geographic Area Covered
Zone/
Cluster
Stakeholders Internal
Training
Branch
Operations
Distribution
Operations
Stakeholders External
Channel
Partner
C.
Key Result Areas
Sales
Achieve pre-set business targets on
WNBP, persistency, case count, active branch, active sales staff and various
KPIs for designated branches
Working jointing with the Branch
Manager on Business Implementation plan
Driving and motivating the branch staff
and providing support for logging in applications sourced
Tapping the right database of the
branch and ensure authentic documentation
Build relationship with the HDFC
branch staff and ensure the business targets and Productivity targets of the
allocated branches are met effectively
Prospect and meet customers within
and outside the Branch as when required
To develop, agree and implement short
term and long-term plans to achieve sales targets
To achieve branch staff activation
targets
Work collectively with HDFC staff and
conduct joint sales calls as a team to achieve business nos.
Seek commitment from the partner
towards achievement of business objective
Relationship Management
Managing the relationship between
internal team and channel partner so as to
Foster sales for the company and
maintain utmost levels of responsiveness to requirements from the Channel
Partner
Provide all possible support to the
channel partner as a face of parent company
Effectively execute all Marketing
activities as per Partners requirement
Ensuring timely issuance of policies
with resolving all pending etc.
Adhere to the customer touch-point
engagement in order to service his portfolio of customers
To maintain the desired persistency
ratio
Prompt post-sales service with
respect to all domains
Strategize and interact closely with
the HDFC branch manager on business plan execution
Ensure Compliance
Ensure compliance to internal sales
process & other compliance standards
Should be process & product
champion to ensures adherence to policies and procedures to cultivate a
compliance culture in the team
MIS
Adhering to the Training Road map.
Providing timely reports to the
Supervisor as per the requirement.
Adhering to the TALIC code of
conduct.
Participate in risk mitigation plans,
contingency planning, business continuity programs by executing and reporting
within defined timelines. Highlight and recommend process gaps, flaws
and process changes.
D.
Skills Required
Technical
Product/Subject matter expertise
Business perspective & planning
Finance / Insurance industry
awareness
Self-management
Problem solving skills
Peer level co-ordination and
influencing skills
Behavioral
Essential
Desired
Interpersonal
skills
Communication
skills
Creative
thinking skills
Supervising/Leadership
skills
Keyskills: Relationship management Training Interpersonal skills Compliance MIS Relationship Banking Sales process Subject matter expertise Business continuity