Role & responsibilities
- works closely with Consultants to ensure customers are looked after seamlessly
- understands customer expectations through detailed dialogue;
- shares information transparently, offers the best options; coordinates with all related services;
- explains in detail the financial aspects; up-sells product when applicable;
- ensures extended service engagement post delivery services; vaccinations
Responsible for tracking & conversion of EDD.
Preferred candidate profile
- Thorough product and services knowledge, communicate the key differentials confidently.
- Strong computer skills - good knowledge of software; excel workbook.
- Ability to plan & execute work.
- Documentation accuracy - in data collation & update.
- Communicates in a convincing & empathic style; compelling written & oral communication
- Fluency in English and Regional language
- Persuasive interpersonal skills ; intuitively understands customers and enjoys assisting them
- Demonstrated leadership potential; ability to collaborate with and influence colleagues
- Results oriented and able to work in a fast-paced environment
- Sharp eye for detail; proactively completes tasks and activities
Keyskills: customer relations guest relations Patient Care Front Desk Patient Counselling GRE Counselling
Personalised Care for Women and ChildrenBest Women and Child Care Hospital in Hebbal, BangaloreMotherhood Hospital, Hebbal is committed to giving the most premium of treatments to patients with a myriad of gynaecological and paediatric issues. We are dedicated to ensuring th...