Senior Manager - Delivery Quality @ Omega Healthcare

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Senior Manager - Delivery Quality

Omega Healthcare
8 - 13 years
Chennai
2 days ago
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Job Description

We are looking for a skilled Senior Manager - Delivery Quality to join our team at Omega Healthcare Management Services Pvt. Ltd., with 8-14 years of experience in the field.Roles and Responsibility

Manage and oversee the delivery quality process to ensure high standards of service.

Develop and implement effective quality control measures to identify areas for improvement.

Collaborate with cross-functional teams to resolve issues and enhance overall performance.

Analyze data and metrics to measure quality and identify trends.

Provide training and coaching to team members on quality procedures and best practices.

Ensure compliance with regulatory requirements and industry standards.

Job Requirements

Proven experience in managing delivery quality, preferably in healthcare or related industries.

Strong understanding of quality management principles and methodologies.

Excellent analytical and problem-solving skills, with the ability to interpret data and make informed decisions.

Effective communication and interpersonal skills, enabling collaboration with diverse stakeholders.

Ability to work in a fast-paced environment and adapt to changing priorities.

Strong leadership skills, including mentoring and coaching team members to achieve their goals.

Job Classification

Industry: BPM / BPO
Functional Area / Department: Quality Assurance
Role Category: Business Process Quality
Role: Quality Manager / Supervisor
Employement Type: Full time

Contact Details:

Company: Omega Healthcare
Location(s): Chennai

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Keyskills: quality process quality control quality management quality assurance ppap six sigma project management apqp quality audit spc program management 8d kaizen assurance qc fmea supplier quality assurance vendor development qms msa inspection

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Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

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Omega Healthcare

Omega Healthcare Management Services Pvt. Ltd. http://www.omegahms.com

Senior Manager - Delivery Quality @ Omega Healthcare

Home > Business Process Quality