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Zonal Head Sales @ Fyndbridge Consulting

Home > Retail & B2C Sales

 Zonal Head Sales

Job Description

Job Purpose:

Responsible for Overall Sales Operations and Business performance. EBIDTA of cluster, Team

building, ensure discipline, Inventory control, maintain high Service standards in the cluster; Focus on customer retention and attracting new customers.


Responsibilities:

1. Business Performance

  • Responsible for top-line, bottom-line (PBIT) of the cluster and drive business development plan
  • Responsible for achieving monthly Consumption & Collection target for the cluster
  • Responsible for Category management (Hair Care, Product & Anti-ageing)

2. Systems & Process Orientation

  • Drive Systems, Process Orientation through SOP Adherence and compliance at all clinics in the cluster
  • Responsible for stock take, Inventory control (receiving, transfers etc) and ensurereduction in shrinkage
  • Ensure process audit being conducted timely in all clinics across the cluster
  • Responsible for improving Mystery Audit Scores across the cluster

3. Customer Services

  • Responsible for providing Quality and Effective services to the customer.
  • To meet and engage with HNI customers in the cluster and focus on repeat buys (BTC)
  • Responsible for timely resolution of Customer Complaints and ensure customer delight

4. People Management

  • Responsible for manpower planning, improve productivity & labour cost control by partnering with HR team.
  • Responsible for periodic performance evaluation of the team
  • Coaching, mentoring team and groom the team to the next level
  • Engage Drive Clinic Productivity through Doctors, CCE and KTs
  • CM, CCE & KT in order to reduce attrition

5. Discipline

  • Driving Discipline at all clinics in the cluster on Attendance, Punctuality, and behavior in line with the code of conduct
  • Guide and train the team on the organization's Code of conduct and control the violation
  • Report incidents timely, conduct preliminary investigation and follow-up for timely action
  • Responsible to report COC/ SOP violation cases at clinic level

Functional/ Technical competencies:

  • Data management & Excel and power point knowledge
  • Extremely high people management skills
  • High sales excellence and result orientation
  • Analytical ability focused towards business development

Job Classification

Industry: Medical Services / Hospital
Functional Area / Department: Sales & Business Development
Role Category: Retail & B2C Sales
Role: Zonal Sales Manager (B2C)
Employement Type: Full time

Contact Details:

Company: Fyndbridge Consulting
Location(s): Ahmedabad

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Keyskills:   Pnl Management Clinic Management Sales Business Growth Revenue Generation

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Fyndbridge Consulting

The organisation offers services for skincare and haircare.