Join us in revolutionizing customer experiences with our client, a global leader in cloud contact center software. We bring the power of cloud innovation to enterprises worldwide, empowering businesses to deliver seamless, personalized, and joyful customer interactions. As a Cloud Governance Engineer, you will play a critical role in establishing and maintaining governance and compliance controls across our multi-cloud environment (GCP, AWS, Azure). You will ensure that our cloud operations adhere to the highest security and compliance standards, such as SOC 2, HIPAA, GDPR, and FedRAMP, while enabling teams to innovate quickly and securely. You will work closely with IT, Security, DevOps, Cloud Architects, Product Engineering, and Finance to ensure smooth operations across global environments.
Responsibilities :
Develop and implement governance strategies, policies, frameworks, and procedures in a multi-cloud environment (GCP, AWS, Azure) to standardize business operations and ensure compliance with regulatory requirements and regulations (SOC 2, HIPAA, GDPR, FedRAMP).
Work with security teams to effectively enforce Identity and Access Management (IAM) policies and network security best practices across the organization.
Develop and maintain dashboards that would track cloud governance metrics such as security posture, timely key rotation, and compliance.
Collaborate with diverse stakeholders to identify service level objectives (SLOs), key performance indicators (KPIs), and metrics for measuring operational efficiency and compliance.
Work closely with IT, Finance, Security, DevOps, Cloud Architects, and Product Engineering development teams to maintain consistent governance controls across all environments.
3+ years of working in a cloud environment (experience with GCP is highly preferred).
Strong working experience with modern public cloud services such as EC2, VPC, S3/GCS, IAM, and AWS/GCP CLI.
Hands-on experience with clou
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: IT & Information SecurityRole Category: IT Infrastructure ServicesRole: Cloud System AdministrationEmployement Type: Full time