Process Associate - Insurance/ Invoice To Cash @ Genpact

Job Description

Genpact is a global professional services and solutions firm with a workforce of over 125,000 employees in more than 30 countries. Driven by curiosity, agility, and a commitment to providing value to clients, we cater to leading enterprises worldwide, including the Fortune Global 500. Our purpose, the relentless pursuit of a world that works better for people, guides us as we offer deep business knowledge, digital operations services, and expertise in data, technology, and AI. We are seeking applications for the position of Process Associate / Process Developer in the Insurance/Invoice To Cash domain. **Responsibilities:** - Operating in a dynamic and deadline-driven environment - Communicating with Global Clients via calls for Premiums and Claims collection - Demonstrating good processing skills and maintaining a positive, can-do attitude - Following up on customer/internal disputes and questions, collaborating between departments for issue resolution - Reconciling orders to align with customer books, validating credits or debits, and facilitating collections or refunds **Qualifications:** *Minimum qualifications:* - B.com/BBA (Finance & Accounting graduate) - Relevant experience in a similar role - Ability to handle volume spikes positively, especially during quarter and year ends - Willingness to work in UK shifts throughout the year - Proficiency in day-to-day operations, research, and maintaining SLAs *Preferred qualifications & experience:* - Work experience in finance/accounting business processes - Proficiency in using MS Office tools, especially advanced Excel knowledge - Excellent written and oral English skills with above-average comprehension - Prior experience in the London Market will be advantageous - Experience in P&C Insurance - Preferred Certification from CII (Chartered Insurance Institute), London, UK - LM1, LM2 & LM3 **Job Details:** - Job Title: Process Associate - Location: Bangalore, India - Schedule: Full-time - Education Level: Bachelor's / Graduation / Equivalent - Job Posting: Jan 9, 2025, 3:27:26 PM - Unposting Date: Ongoing - Master Skills List: Operations - Job Category: Full Time,

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