As a Salesforce Technical Project Manager at Wipro Limited, you will be responsible for overseeing the delivery of services to ensure they meet the agreed-upon standards and client expectations. With your strong technical expertise in Salesforce, you will play a key role in managing and coordinating cross-functional teams to ensure seamless service delivery. Your responsibilities will also include providing technical guidance and support to the team, implementing and monitoring service delivery processes, and developing strong relationships with clients to understand their needs and expectations. You will be required to possess extensive experience in managing service delivery in a hybrid work model, demonstrate a good understanding of data quality and governance, and exhibit excellent communication and interpersonal skills. Your ability to manage cross-functional teams, solve problems, make decisions, maintain client relationships, and drive initiatives for service improvement will be crucial for success in this role. Additionally, you should be proficient in monitoring and improving service delivery processes, conducting service reviews, and providing feedback to the team. Certifications required for this position include Salesforce Certified Service Cloud Consultant, Salesforce Certified Experience Cloud Consultant, and FSL. By joining Wipro, you will be part of a team that is dedicated to reinventing the digital landscape and empowering individuals to evolve and grow in their careers. If you are inspired by reinvention and are eager to contribute to building a modern Wipro, we invite you to join us in realizing your ambitions. Applications from individuals with disabilities are explicitly welcome.,
Employement Category:
Employement Type: Full timeIndustry: IT Services & ConsultingRole Category: Not SpecifiedFunctional Area: Not SpecifiedRole/Responsibilies: Salesforce Technical Project Manager