Business Program Manager
- Technotoil
- 4 to 8 Yrs
- All India
- 1 day ago
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Job Description
- The Cloud Services Operations (CSO) team at Microsoft Business Operations is seeking an Operations Program Manager to play a crucial role in evolving and simplifying Cloud transaction processing, financial controls, and compliance measures. In this role, you will collaborate with various teams within Microsoft, including Azure, Office, Dynamics, Finance, and Engineering, to ensure a seamless and compliant customer experience. As an ideal candidate, you should be adept at working in a matrix-driven multinational organization, possess strong organizational, communication, judgment, and analytical skills, and have a customer-centric and compliance-oriented approach. If you are passionate about delivering excellence and empowering individuals and organizations worldwide to achieve more, we encourage you to explore the opportunities within Microsoft Business Operations. Our environment values diversity, fosters talent development, and appreciates and rewards exceptional work. Microsoft's mission is to empower every individual and organization to achieve more. Our employees embody a growth mindset, collaborate to achieve shared goals, and strive for innovation. We uphold values of respect, integrity, and accountability, fostering an inclusive culture where everyone can succeed professionally and personally. Qualifications: - Bachelor's Degree in Business, Operations, Finance, or related field - 4+ years of experience in program management, process improvement, or Operations - Proficiency in process design, workflow, change management, and process automation - Ability to excel in a fast-paced, multicultural environment with a focus on quality and agility Responsibilities: - Validate and apply customer credits for Azure and M365 services - Execute operational functions for Cloud Operations, particularly Azure offerings - Manage processes related to revenue leakage risks and unauthorized party abuse - Enhance processes to support the growth of Cloud Customers - Document and share insights on cloud operations, compliance controls, and new commerce motions - Drive continuous process improvements through analysis and global considerations - Utilize reporting and analytics to streamline transactional functions Ideal Candidate Attributes: - Proficiency in Azure or Microsoft Cloud Services - Passion for operational excellence, innovation, and process design - Strong collaboration skills with senior business stakeholders - Detail-oriented with the ability to navigate ambiguity and tight deadlines - Continuous growth mindset for enhancing policies and procedures - Excellent written and oral communication skills for building relationships at all levels Benefits and Perks: - Industry-leading healthcare - Educational resources - Discounts on products and services - Savings and investments options - Maternity and paternity leave - Generous time-off policies - Giving programs - Networking and connecting opportunities (Note: Benefits and perks may vary based on employment nature and country of work at Microsoft),
Employement Category:
Employement Type: Full timeIndustry: IT Services & ConsultingRole Category: Not SpecifiedFunctional Area: Not SpecifiedRole/Responsibilies: Business Program ManagerContact Details:
Company: MicrosoftLocation(s): All India+ View Contact
Keyskills: Program Management Process Management Operations Finance Project Management Process Improvement Interpersonal Skills Process Design Case Management Workflow Management Change Management Taxonomy Process Automation Quality Management Agility
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