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Front Desk Receptionist @ Dr Agarwals Eye

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 Front Desk Receptionist

Job Description

Roles & Responsibilities:


  • Coordination with all Departments (Internally / Externally).
  • Preparing Daily MIS.
  • Raising Indent for Branch based on the requirements.
  • Ensuring smooth patient flow.
  • Minimizing the patient time and process.
  • Coordinating with patients till they walk out.
  • Maintaining Registers in Consultation room and Investigation Room.
  • Maintaining employee attendance and monitoring staff leave and timings.
  • Arranging alternative staff and doctors while they are on leave.
  • Ensure smooth functioning of all healthcare operations in the assigned hospital.
  • Responsible for day to day operations of the branch focusing on customer service, quality, people management and process adherence.
  • Attending patient Complaints of your zone & speaking to them personally.
  • Drive Standard Operating Procedures for service excellence.
  • Ensure smooth functioning of the assigned branch.
  • Tracking branch performance.

Focus on patient satisfaction and quality


Location - Anna nagar & Triplicane


Please do reach out for any clarification, Interested candidates can call or whatsapp- 9712687*** or share your updated resume with ma*****a@dr******l.com.

Job Classification

Industry: Medical Services / Hospital
Functional Area / Department: Customer Success, Service & Operations
Role Category: Operations
Role: Operations - Other
Employement Type: Full time

Contact Details:

Company: Dr Agarwals Eye
Location(s): Vapi

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Keyskills:   Cash Handling Patient Care Front Office

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₹ 2-3 Lacs P.A

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Dr Agarwals Eye

Mahindra Automotive part of the Mahindra Group is an Indian multinational automotive manufacturing corporation and Indias leading SUV player.