Quality Analyst
- Mphasis
- 3 - 8 years
- Hyderabad
- 1 month ago
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Job Description
Role & responsibilities
Review and provide Quality Control feedback on mortgage loans completed by internal staff
- Follow quality control policies and procedures to ensure compliance with scopes of work
- Must be able to fulfill the role of subject matter expert for the team and scope assigned
- Assist with required and/or identified training needs as it relates to quality control
- Analyze individual loan files and work completed by associates based on approved QC checklists
- Identify all red flags as defined in a mortgage file and report to leadership
- Analyze and publish error trend analysis, and devise and implement action plans to improve QC scores
- Share feedback and coach team members basis errors identified and proactively share errors trends and risk based on changes to policies and procedures
- Perform additional duties as requested
Preferred candidate profile
- Graduate preferably in commerce
- Strong PC, typing and technical skills required
- Strong work ethic and flexibility in a fast paced environment
- Minimum 3-4 years of current mortgage origination experience with emphasis in loan processing under U.S. secondary marketing and regulatory guidelines, with coaching/training responsibilities over a residential production team within the past year
- Current working knowledge of FNMA/FHLMC guidelines and all processing functions, expertise in HOI, Title and Purchase agreements preferred
- Strong command of the English language, along with analytic, interpersonal, and verbal and strong written communication skills.
- Must have experience in the specific scope of work position being filled, demonstrating current acceptable production and quality rating metrics
- Candidates must pass background checks
- Candidates must be okay to work rotational and US night shifts.(24/7) and work over weekends when required
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: BFSI, Investments & TradingRole Category: BFSI, Investments & Trading - OtherRole: BFSI, Investments & Trading - OtherEmployement Type: Full timeContact Details:
Company: MphasisLocation(s): Hyderabad
Keyskills: Loan Origination Mortgage Loan Processing Loan Setup Origination Pre Underwriting
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