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Growth Marketing Manager @ Toothsi

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 Growth Marketing Manager

Job Description

Role Overview

As the Growth Marketing Manager, youll lead initiatives that deepen customer engagement, amplify user-driven growth, and nurture passionate micro-communities around the MakeO brand. If you're obsessed with retention metrics, love experimenting with lifecycle communications, and believe word-of-mouth is the most powerful growth leverthis is your playground.


Key Responsibilities

  • CRM Strategy & Execution
    • Own and optimize the customer lifecycle through email, SMS, in-app, and WhatsApp campaigns
    • Analyze behavior data to build segmentation strategies and personalize communications at scale
    • Run A/B tests, iterate on drip campaigns, and align touchpoints with user journeys
  • Referral Program Ownership
    • Design and launch referral campaigns that tap into network effects
    • Work closely with product and engineering to ensure seamless referral integrations
    • Monitor performance and continuously iterate to improve referral KPIs
  • Community Building
    • Create and manage online community programs to build strong customer word of mouth and conversion mediums
    • Collaborate with influencers, loyalists, and brand evangelists to spark engagement
    • Champion UGC (User Generated Content) and peer-to-peer trust via strategic initiatives

Analytics & Reporting

  • Track CRM and referral performance using dashboards and marketing automation tools
  • Share insights across growth and product teams, contributing to strategic decisions

Who You Are

  • 46 years of growth marketing experience with a strong focus on CRM and community strategies
  • Proven success with referral-based acquisition programs and retention initiatives
  • Hands-on with CRM tools (e.g., WebEngage, Clevertap, MoEngage) and comfortable with data analysis
  • Excellent communication skillsable to craft compelling narratives and rally cross-functional teams
  • Curious, creative, collaborativeand borderline obsessed with customer happiness

Bonus Points

  • Prior experience in consumer tech, health & wellness, or D2C brands
  • Familiarity with no-code tools and marketing automation platforms
  • Ability to think beyond metrics and forge emotional customer connections

Job Classification

Industry: Medical Devices & Equipment
Functional Area / Department: Marketing & Communication
Role Category: Digital Marketing
Role: Growth Marketing
Employement Type: Full time

Contact Details:

Company: Toothsi
Location(s): Mumbai

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Keyskills:   Growth Marketing Growth Strategy CRM

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₹ 15-20 Lacs P.A

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Toothsi

About Toothsi:Toothsi is a new age startup in the healthcare and cosmetics space providing smile correction services at home. Toothsi utilizes revolutionary Clear Aligner technology to make teeth straightening hassle-free and affordable. A desirous patient can have access to a superior quali...