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Customer Support Executive @ Oxyzo Financial

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Oxyzo Financial  Customer Support Executive

Job Description

a) Answer customer calls and emails and address queries and provide helpful solutions promptly

b) Maintain a positive, professional tone in all customer communications.

c) Provide accurate product or service information to customers

d) Collaborate with other teams to resolve complex customer issues

e) Stay updated on company policies and product knowledge to assist customers effectively.

Job Classification

Industry: Financial Services
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success
Role: Customer Success Associate
Employement Type: Full time

Contact Details:

Company: Oxyzo Financial
Location(s): Noida, Gurugram

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Keyskills:   Customer Support Blended Process Grievance Handling Email Support Solving Queries Complaint Handling Query Resolution Voice Support Calls Handling Customer Care Email Writing Customer Queries Customer Handling

 Fraud Alert to job seekers!

₹ 4-5 Lacs P.A

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Oxyzo Financial

OXYZO Financial Services Ltd. is a Leading Fintech NBFC headquartered in Gurugram. We are into B2B Lending and cover both Corporate and SME customers, Pan-Country having our offices spread across 20+ cities in India.