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Project Manager - Service Now @ Birlasoft

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 Project Manager - Service Now

Job Description

  • SNOW Solution Architect.10+ Years. Service Now Developer Consultant Service Now implementation Expertise SNOW tool Java Script.Communication Inter personal & Managerial Skills.
  • Strong expertise in understanding the customer business need and decipher it for technical development in ServiceNow
  • Strong Experience is ServiceNow CSM implementation
  • Strong Experience in configuration of IT Service Mgmt. Incident Mgmt. Problem Mgmt. Change Mgmt. Release Mgmt. Service Request Service Portal Service Catalog Asset and User Set up
  • Strong development experience in ServiceNow (REST/SOAP Webservices java scripting etc.)
  • Experience in developing custom 3rd party integrations
  • Experience in developing workflow based processes in ServiceNow
  • Experience in enhancing & tailoring the service portal
  • Good to have Experience in ServiceNow ITOM modules specifically Orchestration and Discovery.
  • Good to have PPM ITAM and HRSM Implementation Experience.
  • Good to have Performance Analytics Experience
  • Experience in designing Technical (LLD) Design Documents Training Documents etc.
  • Experience in conducting Technical Reviews End User Trainings
  • Ability to work in a global team
  • Understanding of enterprise IT architecture
  • Strong problem solving and troubleshooting skills with the ability to exercise mature judgment
  • Good English communications skill to communicate effectively with team members and customers
  • Ability to work in multi-lingual multi-cultural environment
  • Experience in working from client site and front facing the customer
  • Experience on working in Jakarta Kingston.
  • Knowledge of ServiceNow upgrade cloning and working with ServiceNow HI support team
  • Experience in set up of ServiceNow integration (LDAP/SSO Email Chat etc.)

Preferred Certifications:

  • ServiceNow CIS - Certified Implementation Specialist in any module.

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Employement Category:

Employement Type: Full time
Industry: IT - Software
Role Category: General / Other Software
Functional Area: Not Applicable
Role/Responsibilies: PROJECT MANAGER - Service Now

Contact Details:

Company Name: Birlasoft
Location(s): Noida, Gurugram

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Keyskills:   jakarta java ldap soap management webservices csm snow rest javascript scrip

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₹ 10 - 22 Lakh/Yr

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