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Team Leader-Operations @ Transformplus

Home > Operations Management / Process Analysis

 Team Leader-Operations

Job Description

Hi,

We are looking for Team Leader-Operations


Salary Package: Rs. 4.2 to 4.5 + Incentives + Other benefits

Joining Date : Immediate joiner

Location: Jaipur

Shifts: Any 9 hours

No of Openings:  10

!!Desired Candidate Profile!

  • Ensure to follow TOPS and overachieve benchmark targets.
  • Successfully complete all product updates, logs in for half of the day to take calls.
  • Strong Knowledge of KPIs and help agents to improve on all the metrics.
  • Review dashboards/ data reports on a daily basis.
  • Managing performance for Self and team members on daily basis.
  • Keep all KPIs Green.
  • Have a good understanding of Product and Process along with strong people management.
  • Excellent Communication skills.

Important Notes Before Sending your CV to below numbers

  • Candidate Must Have Laptop/Desktop
  • Candidate Must Original Windows 10 in your PC/ Laptop
  • Candidate Must Have a Video Calling Facility/Skype/WhatsApp.
  • Candidate Must Have a WiFi Connection (Min 5-10 MBPS)
  • Good typing skills, good communication skills, Technical Skills.
  • Ability to use a desktop/Laptop computer system, Familiarity with Windows 10
  • Available for immediate joining , Work From Home Till Lockdown (T&C),
  • Candidate Needs to Join office Jaipur location after Lockdown or Direct Office

Rounds :

1) HR - To Check The Communication Skills of the Candidate, Profile Fitment, Hiring Zone, Team handling Experience, BPO Environment etc

2) Operations : To Check Profile Fitment, Confidence, Team handling Ability, Work Culture Flexibility

Interested candidates can directly whatsApp me your updated CV (PDF/ Word format) at below mentioned numbers available Ridhi (9318400***), Vaibhav (9322083***)

Employement Category:

Employement Type: Full time
Industry: BPO / Call Center
Role Category: Operations Management / Process Analysis
Functional Area: Not Applicable
Role/Responsibilies: Team Leader-Operations

Contact Details:

Company: Transformplus
Location(s): Jaipur

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 Job seems aged, it may have been expired!
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₹ 3.5 - 4.5 Lakh/Yr

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Transformplus

Greetings from Alternate HR Solutions Pvt. Ltd.!!!!!!! We would like to introduce ourselves as established HR Solutions Company operational since 2009 ( 9+ Yrs in this Industry ).We work closely with many of National / Multinational Clients for their PAN India requirements and have proved our...