Role PurposeThe purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipros Service Desk objectivesDo1. Be responsible fo...
>DoRESPONSIBILITIESPopulating the CMDB Ensuring the pre-defined activities are aligned with the Change Management process Ensuring the CMS provides accurate and up to date information. Ensuring regular snapshots and Config...
>Role PurposeManaging Consultants are expected to sell and manage the delivery of complex consulting propositions within their area of expertise, driving measurable value for clients. They will also be responsible for lead...
Role The purpose of the role is to manage delivery of a project driving operations and delivery governance, ensuring right talent supply chain to optimize customer satisfaction and cost of deliveryDo- Delivery Management- Ens...
Role PurposeThe purpose of this role is to provide solutions and bridge the gap between technology and business know-how to deliver any client solution Do1. Bridging the gap between project and support teams through techno-fu...
Role PurposeThe purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists....
Role PurposeThe purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day ope...
Role PurposeConsultants are expected to complete specific tasks as part of a consulting project with minimal supervision. They will start to build a core areas of expertise and will contribute to client projects typically inv...
Role PurposeSenior Consultants are able to leverage their experience to deliver discrete projects with minimal supervision. They demonstrate clear understanding of the clients business issues, detailing and tailoring consulti...
DoRESPONSIBILITIESActing as a SPOC for the Customer to provide the status update whenever a major incident occurs Driving the MI Bridge through involving all relevant Resolver Groups and continue the discussions till the Majo...
Role PurposeThe purpose of this role is to provide solutions and bridge the gap between technology and business know-how to deliver any client solutionDo1. Bridging the gap between project and support teams through techno-fun...
Role PurposeThe purpose of the role is to lead various automation initiatives pertaining to strategic accounts in a BU ensuring better client engagementDo1. Lead automation roadmaps and strategies for various BUsEnsure comple...
Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists...
Role PurposeThe purpose of this role is to execute the process and drive the performance of the team on the key metrices of the process. DoEnsure process is executed as per the client contractConduct briefings before every sh...