This role emphasizes leadership in service excellence & strategic quality management, with a focus on enhancing contact center processes and customer experience. The incumbent will be responsible for driving sustainable c...

This role emphasizes leadership in service excellence & strategic quality management, with a focus on enhancing contact center processes and customer experience. The incumbent will be responsible for driving sustainable c...

Role SummaryWe are seeking a dynamic and results driven Director of Consulting Solutions to lead our consulting BD initiatives and expand our market presence in India. This role will focus on developing strategic relationship...

This role emphasizes leadership in service excellence & strategic quality management, with a focus on enhancing contact center processes and customer experience. The incumbent will be responsible for driving sustainable c...

Preferred qualifications: *MBA or Masters degree in Business specializations, esp. in Operations and/or Marketing * Advanced certifications in Process Improvement (Lean Six Sigma etc) * Product development leadership in digit...

3+ years relevant sourcing or planning experience position levels vary based on experienceStrong analytical and financial skillsAbility to work with varying groups of people across the company and business partners to achieve...

Preferred qualifications: *MBA or Masters degree in Business specializations, esp. in Operations and/or Marketing Advanced certifications in Process Improvement (Lean Six Sigma etc) Product development leadership in digital m...

3+ years relevant sourcing or planning experience position levels vary based on experienceStrong analytical and financial skillsAbility to work with varying groups of people across the company and business partners to achieve...

Senior Manager - Transactional Quality- BPO (Content Moderation, Trust & Safety)Profile and Experience:12+ years of industry experience in Quality & Training domains in contact center domain.Experience in content mode...

Lead TQ support for a new strategic offering, training as a Service for our clientsDrive continuous improvement program across processesAnalysis of utilization, efficiency and available data for the processUndertake detailed ...

Lead TQ support for a new strategic offering, training as a Service for our clientsDrive continuous improvement program across processesAnalysis of utilization, efficiency and available data for the processUndertake detailed ...

Senior Manager- Transactional Quality- BPO (Content Moderation, Trust & Safety)Profile and Experience:12+ years of industry experience in Quality & Training domains in contact center domain.Experience in content moder...

This role emphasizes leadership in service excellence & strategic quality management, with a focus on enhancing contact center processes and customer experience. The incumbent will be responsible for driving sustainable c...

This role emphasizes leadership in service excellence & strategic quality management, with a focus on enhancing contact center processes and customer experience. The incumbent will be responsible for driving sustainable c...

5+ years hands-on experience with AWS services, AWS Cloudformation(CFT), CI/CD, AWS CodePipeline, CodeBuild, databases and related technologies.Programming experience with SQL and Python.Strong Hands-on experience in built/de...

Key accountabilities will include the following:SME on multiple functional areas related to Sales Force Effectiveness.Lead multiple projects for US & IBU geographies and ensuring quality and timely delivery of the project...

Required SkillsExperience with Master Data Management principles and concepts5-8 years experience with Master Data Managements platforms, preferably ReltioExpertise in configuring the Reltio Data Model, match & merge rule...

Key Objectives/Deliverables:Define and communicate the vision and strategy for the application, ensuring alignment with business objectives.Oversee end-to-end Product Backlog management, ensuring comprehensive coverage.Collab...

Key accountabilities will include the following:SME on multiple functional areas related to Sales Force Effectiveness.Lead multiple projects for US & IBU geographies and ensuring quality and timely delivery of the project...

Required SkillsExperience with Master Data Management principles and concepts5-8 years experience with Master Data Managements platforms, preferably ReltioExpertise in configuring the Reltio Data Model, match & merge rule...

We are looking for an experienced IT Account Manager/ Operations Executive for our IT Recruitment Professional services firm . An ideal candidate is someone with an entrepreneur mindset. Your mission is to strategically iden...