Looking for candidates who are passionate to work in BPO industry with excellent (customer handling, Communication and multitasking) skills.
Position: Customer Support Executive-Help Desk
Languages: Exceptional communication in Hindi & English
Location: Hyderabad
Qualification: Any Degree (Full time)
Experience: Fresher to 4 years
Week off: Two rotational Weekly offs
Shifts: Rotational morning shifts
Roles and Responsibilities:
Answer calls professionally to provide information about products and services, obtain details of complaints.
Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms and applications
Follow up to ensure that appropriate actions were taken on customers requests.
Refer unresolved customer grievances or special requests to designated departments for further investigation.
Benifits:
1.Annual bonus
2.PF
3.Health Insurance, Vehicle insurance etc.
4. Performance reviews and appraisals
5. Maternity and paternity leaves
6 Paid leaves
7.Promotions
Interested Candidates Contact us @9014483***(call or whats app)
ha***a@ta*********************s.com