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International BPO ( work from home) @ Wroots Global

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 International BPO ( work from home)

Job Description

Dear Candidate,

Greetings from Wroots Global!

Contact Person: HR RICHA Contact details:6362555***/ nu*********a@wr*********l.in

* Both fresher and experience are welcome*

Job details;

- chat support or voice customer support.

-UG/ graduate

- Fluent English

- package 21-35 CTC max

-location Bangalore

Responsibilities;

- Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services.
- Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued.
- Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed.
- Building lasting relationships with clients and other call centre team members based on trust and reliability.
- Utilising software, databases, scripts, and tools appropriately.
- Understanding and striving to meet or exceed call centre metrics while providing excellent consistent customer service.
- Taking part in training and other learning opportunities to expand knowledge of company and position.
- Adhering to all company policies and procedures.

Requirements
-Excellent Verbal and Written communication Skills. ( ENGLISH AND HINDI: MANDATORY

Refer qualified candidates and earn Rs. 1000/-per hire.

Criteria to be eligible for the referral bonus and the pay-out details are below.

Rs. 300 once the candidate join the company and complete 7 days in the company.
Rs. 700 once the candidate completes 90 days in the company.

Currently we are hiring for Call Center ( Voice Process ) and Email Process.

If you know someone who you think would be a good fit for the above roles, let us know.

You can share the detail of the candidate or resume nu*********a@wr*********l.in

Regards,

Richa

Employement Category:

Employement Type: Full time
Industry: BPO / Call Center
Role Category: Customer Service (International)
Functional Area: Not Applicable
Role/Responsibilies: International BPO ( work from home)

Contact Details:

Company: Wroots Global
Location(s): Bengaluru

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Wroots Global

Wroots Global Private Limited