Company: Client of Obtenir Solutions
Location: Hyderabad
Experience: Freshers
Employment Type: Full-Time
Shift: Night Shift (US/UK Time Zone)
Job Description:
We are hiring energetic and confident individuals for our International Voice Process team. The role involves interacting with global customers, handling queries, providing solutions, and ensuring excellent customer service.
Key Responsibilities:
Handle inbound/outbound international calls professionally.
Resolve customer queries with clarity and patience.
Maintain accurate call records and follow-up as needed.
Meet performance and quality metrics.
Work in a team environment with a focus on customer satisfaction.
Required Skills:
Excellent spoken English communication.
Willingness to work in night/rotational shifts.
Good listening and problem-solving skills.
Basic computer knowledge.
Education:
Any Graduate/Undergraduate (with good communication)
Perks:
Incentives & bonuses
Growth opportunities
Fun work environment
Thanks & Regards
Mamatha - hidden_mobile
Keyskills: international call center domestic bpo voice support customer support international bpo voice process customer care bpo graduate freshers