Urgent Hiring For International Voice
- Sahasya Global
- 1 to 6 Yrs
- Hyderabad
- 2 months ago
- Email to a friend
- Report this job
Job Description
Urgent Hiring for International Voice process(Customer Success)
Min 2 Years of experience into international calling
Qualification: 10+2/ 10+3/Graduates /PG
Package: up to 7.3lpa
Location: Hyderabad
Mode: Work From office
Job Summary:
The International Voice Premium Executive is responsible for managing high-value customer interactions via phone, ensuring the delivery of a superior customer experience, addressing technical queries, resolving issues, and providing tailored solutions. This role demands a high level of communication proficiency, adaptability, and cultural awareness, as well as the ability to work under pressure while maintaining customer satisfaction.
Roles & responsibilities:
Handle inbound and outbound calls from international clients, primarily focusing on premium or high-priority customers.
Provide assistance with product or service inquiries, troubleshooting, and problem resolution.
Maintain professionalism and empathy, ensuring a positive customer experience.
Excellent communication skills are a basic requirement.
The candidate would be processing sensitive information, so it is imperative that they are focused, has attention to detail and patient to be on long hold time.
An ideal candidate would be good at multi-tasking, has good logical ability and work under extreme pressure & time constraints.
Flexible to work in Night shift (US timing)
Essential Duties and responsibilities: Process transactions within the shift, take the ownership of the work and work independently with minimum supervision
Other Benefits:
Medical Allowance- (5Lakhs - Yearly)
Shift allowance- 250 rs per working day
Cab facility
*2 way Transport
*5 days working and 2 week off*
**References are highly appreciated***
For more details,
Contact: hidden_mobile -Roseline Anthony(Watts up cv if not responding)
Employement Category:
Employement Type: Full timeIndustry: BPO / Call CenterRole Category: Customer Service (International)Functional Area: Not SpecifiedRole/Responsibilies: Urgent Hiring For International VoiceContact Details:
Company: Sahasya GlobalLocation(s): Hyderabad
Keyskills: inbound calls service international voice process voice customer support customer service outbound calling technical support customer
Similar positions
Sahasya Global
Sahasya Global Solutions We are a global IT Solutions, Consulting and Services organization specialized in providing customized, end-to-end IT solutions that achieve business success, leveraging leading technologies in a global delivery model. We propel our clients forward by enabling superior o...
Job Listings
We are in open beta version of website, please let us know if any issues, at: info(at)indigojobs.in