Company Description Insync Management Services is a Business Process Outsourcing company based in Thane, India, with a focus on providing Custom Offshore Staffing Solutions. Role Description This is a full-time hybrid role for a Bilingual Customer Service Representative at Insync Management Services. This is strictly USA time shift job. The role involves providing excellent customer scheduling, enhancing the overall customer experience for a medical clinic. While the role is primarily located in Thane, there is flexibility for remote work. Qualifications Customer Service Representatives and Customer Support skills Customer Satisfaction and Customer Experience expertise Strong communication and interpersonal skills Ability to fluently speak, read, and write in English and Spanish. Problem-solving and conflict resolution abilities Experience in a customer service role is preferred Knowledge of CRM systems and basic computer skill,
Employement Category:
Employement Type: Full timeIndustry: BPO / Call CenterRole Category: Customer Service (International)Functional Area: Not SpecifiedRole/Responsibilies: Bilingual Customer Service Representative