Company Description TekWissen Group is a global technology consulting and workforce management solutions provider with a presence in 7 countries. We specialize in professional recruitment and consultancy services, managing a recruitment portfolio with revenues exceeding $100 million. Our Human Forward approach focuses on building relationships with talent and technology providers to drive positive outcomes for all parties involved. Role Description This is a full-time hybrid role for a Customer Service Representative at TekWissen India in Hyderabad, with flexibility for remote work. The Customer Service Representative will be responsible for providing support to customers, ensuring satisfaction, enhancing customer experience, and managing customer service inquiries on a day-to-day basis. Qualifications Customer Service Representatives, Customer Support, and Customer Satisfaction skills Customer Service and Customer Experience skills Ability to prioritize customer needs and provide solutions Excellent communication and interpersonal skills Strong problem-solving abilities Experience in a similar role is a plus Knowledge of CRM systems and customer support software High school diploma or equivalent; additional education is a plus,
Employement Category:
Employement Type: Full timeIndustry: BPO / Call CenterRole Category: Customer Service (International)Functional Area: Not SpecifiedRole/Responsibilies: Customer Service Representative