Customer Support Executive (Voice/Blended)
- Tech Mahindra
- 10 Positions
- Delhi, NCR
- 2 months ago
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Job Description
Customer Support Executive (Voice/Blended Process). Walk In Interview!
Experience: 0 - 3 years
Salary: 50,000-3 Lacs P.A.
Preferred Locations: Noida, Ghaziabad, Time and Venue:
29 April 2025 - 7th May 2025, 10.00 AM - 3.00 PM
A6, Tech Mahindra, Sector 64, near Sahara Cut, Noida, Uttar Pradesh.
About the Role:
We are seeking enthusiastic and customer-focused individuals to join our dynamic Customer Support team. As a Customer Support Executive (Voice Process), you will be the first point of contact for our customers, providing exceptional service and resolving their queries efficiently.
Key Responsibilities:
Handle inbound and outbound customer calls professionally.
Address and resolve customer queries, issues, and concerns with empathy and accuracy.
Provide product/service information and support.
Maintain detailed records of customer interactions.
Work effectively in a fast-paced, rotational shift environment.
Skills and Qualifications:
Excellent verbal communication skills in English (additional languages are a plus).
Strong problem-solving and active listening skills.
Ability to work flexible shifts, including weekends and holidays.
A customer-centric attitude and willingness to go the extra mile.
Why Join Us
Competitive salary and incentives.
A positive, supportive work environment.
Growth and learning opportunities.
If you have a passion for delivering excellent customer service and thrive in a dynamic setting, we'd love to hear from you!
Immediate joiners Preferred:
Contact us immediately at hidden_mobile(Daksh Malik) or email the resume on dmhidden_mobile@techmahindra.com and be a part of our exciting journey.
Deeksha Ale @ hidden_mobile or email hidden_email.
Vishambhar Pandey hidden_mobile or email at hidden_email
Employement Category:
Employement Type: Full timeIndustry: BPO / Call CenterRole Category: Customer Service (Domestic)Functional Area: Not SpecifiedRole/Responsibilies: Customer Support Executive (Voice/Blended)Contact Details:
Company: Tech Mahindra Ltd.Location(s): Delhi, NCR
Keyskills: communication skills bpo inbound process outbound process blended process customer service customer support
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Tech Mahindra
Tech Mahindra Limited is an Indian multinational provider of information technology (IT), networking technology solutions and Business Process Outsourcing (BPO) to the telecommunications industry. Tech Mahindra is a US$4.2 billion company with over 117,000 employees across 90 countries. It provide...
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