Order Execution for new orders till dispatch and payment.
Follow up post-order process with customer & factory.
Coordinate between clients and production as and when required for dispatches or sometimes service issues.
Preparing proper bills/ invoices and discussing them with the seniors before submitting them to the client.
Control debtors from time to time by following up on payments and other deductions, and discuss and stop the deductions if any with the clients and seniors.
Daily coordination with the other Departments, Operations staff, Branches, and Accounts department to fulfil their requirements and for smooth working.
Managing and controlling all the company's external suppliers with particular emphasis on the purchase of Materials.
Review of purchase order & preparing work order & order acceptance
Stock maintenance and record keeping, conducting marketing research, documentation Preparing Export Documents, Letters, etc.
Manage office Inventory & maintain records of goods ordered and received.
Attend to customer calls, check & send correspondences, send quotations, and follow up on orders.
Desired Candidate Profile
Any graduate.
Min. 1 year to 8 years of experience as a Back Office Executive/Coordinator.
Good communication skills (oral as well as written), and knowing the local Language are added advantage.
Administrative skills, able to work with the standard Microsoft tools (Word, Excel, Outlook).
Employement Category:
Employement Type: Full timeIndustry: ManufacturingRole Category: Customer Service (Domestic)Functional Area: Not SpecifiedRole/Responsibilies: Back Office Coordinator